NUEgo

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Nuego bus service via paytm

Name of Complainant Pooja saroha
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked the nuego bus tickets online via paytm… the bus had to depart at 12 pm … when i was on my way, there was a lot of traffic …. I thought i would miss the bus…. So i called the driver/conductor (I don’t know who picked up the call) and told them that […]

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Rat nibbled my bag and made several cuts

Name of Complainant Prakshep Goswami
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was traveling from nuego electric bus . It was my first experience in that bus . I fully supported them and hand on my new bag full of clothes and stuffs to them . But when I received my bank at bhopal I saw that rat has nibbed my bank not from one place […]

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Refreshment point

Name of Complainant V SANTHY
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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V Santhy Pondicherry Dear Nuevo Customer Service, I am writing to bring to your attention a concerning experience I had during a recent bus ride with your company. On 17/8/23, I was a passenger traveling from Pondicherry to Chennai. During our journey, the bus made a scheduled stop at a refreshment point, which I believe […]

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Poor NueGo bus service

Name of Complainant Ajeet Kumar
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus ticket from Delhi to Rishikesh on Goibibo app. The company is NueGo. They didn’t picked me from designated boarding point at Anand Vihar NueGo pickup point. I have been waited infront of Nuego office counter but no one was available from Nuego to whoom I can reach out to get details. […]

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Luggage Nibbled by Rat

Name of Complainant Sakshi Modi
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am travelling from Indore to Bhopal first time to Nuego Bus and my experience in that bus was so worst. My luggage Nibbled by Rat. No action needed from staff side. Luggage Nibbled by Rat was last modified: February 11th, 2025 by Consumer Court

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Bus Broke Down In Middle Of Highway [RESOLVED]

Name of Complainant Satyam
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Was Travelling From Delhi To Dehradun. I Paid Full Amount And Now The Bus Is Stopped In The Middle Of A Highway Near Meerut.Bus Driver And Conducter Saying That Backup Bus Will Arrive In 2 Hours. Me And Other 20+ Passengers are suffering because here no Restaurant no dhabas nothing is available we are […]

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Refund not given by Nuego.

Name of Complainant Sahil Sharma
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked 3 seats from Delhi to Haridware for July 01’23 because of some urgency I didn’t travel and cancelled the tickets. The 1/3 refund has been initiated by nuego and 2/3 is still remaining it’s been 40 days! Very bad services, Unethical! Refund not given by Nuego. was last modified: February 11th, 2025 by […]

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Poor bus service [RESOLVED]

Name of Complainant Rajat Rana
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus ticket from Delhi to Chandigarh on Make my trip app. The company is NueGo. They delayed the bus by 1.5 hours and then on toll tax also they delayed it by 1 hour. So total delay was around 3 hours. It was really a harassment to the passengers and when we […]

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Not dropped me to decided destination

Name of Complainant Pavan gupta
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Nuego Bus Service, I am writing to express my strong displeasure with the service provided during my recent booking with your company. Before purchasing the tickets, it was explicitly promised that passengers would be dropped off at the railway station, which was a crucial factor in choosing your service. However, upon boarding the bus, I […]

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REFUND NOT GIVEN BY NUEGO

Name of Complainant Kirti Suri
Date of ComplaintJuly 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 2 tickets of nuego bus on 1 June 2023 through make my trip app. But the bus operator didn’t respond to my calls and messages and he left before the arrival time and left us in the middle of highway. They accepted their mistake but did not give refund . I have all […]

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