NUEgo

Bus stop due to technical fault and nuego company no solution reagarding this

Posted on by Consumer Court
Name of Complainant Jatin khurana
Date of ComplaintJuly 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir we were travelling in a Neugo bus and suddenly the bus stopped near Zirakpur due to some technical fault and for this the bus driver talked to the support team many times and the passengers also talked to the customer care but they did not provide any solution regarding this. Bus no. DL 51G […]

Read More...

Travel experience

Posted on by Consumer Court
Name of Complainant Mudit
Date of ComplaintJuly 9, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket from Chennai to Bangalore And my ticket number was 21 but there was only 20 seats available ….. improper information provided upon that ….there was no leg support….even after being a semi sleeper bus ….my seat was not at all bending and going back …..the whole 7-8 hrs I had to […]

Read More...

Refund not given by nuego

Posted on by Consumer Court
Name of Complainant Aakash
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked my ticket form jaipur to delhi , dur to some reason I canceled the ticket on 8 june 24 but its been almost 10 days the refund amount is not credited yet . The app is showing that the amount is refunded. Please be aware of these scams. Refund not given by nuego […]

Read More...

Bus Delayed for more than 1 hour and not picking up call

Posted on by Consumer Court
Name of Complainant Sreekanth
Date of ComplaintJuly 1, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked NUEGO electric bus from Hyderabad(Nizampet) to vijaywada for my father where boarding time given is 10.40 and the bus came at 12pm The bus has delayed for more than 1 hour and driver is not picking up call and after he came he is saying that Nuego owner is asked to not […]

Read More...

has responded to this post

Fraud by Nuego

Posted on by Consumer Court
Name of Complainant Mudit
Date of ComplaintMay 23, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked the ticket from Nuego portal. While booking I have opted 20:00 (time of journey. The amount was deducted and I got the ticket of 8:00 AM. I immediately contacted the customer and they said either I have to cancel the ticket by bearing 350 rs as cancellation charges or I have to […]

Read More...

Complaint Against Nuego bus Service

Posted on by Consumer Court
Name of Complainant UNNATI SINGH
Date of ComplaintMay 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 8am am on 21st may. I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and tracking wasn’t available as per […]

Read More...

Compaint regarding refund

Posted on by Consumer Court
Name of Complainant Aman passanger name -Anil
Date of ComplaintMay 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Booked an online ticket via paytm for nuego that was scheduled to arrive at 11:30 and my father reach there at 11.00 behind of nuego lounge, I’ll be waiting till 11.20 then I call to customer care and ask for where is the bus and they said we are not able to track it […]

Read More...

Harassment by Nuego

Posted on by Consumer Court
Name of Complainant Puneet Pahuja
Date of ComplaintMay 8, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked an online ticket via Paytm for Nuego that was scheduled to arrive at 10:45 pm on 7th may (ticket snapshot attached for reference). I waited for 2 long hours on the stop and tried calling the bus operator at the number provided by them where i found out the phone was off and […]

Read More...

has responded to this post

[RESOLVED] Fraudulent practices and harassment by Nuego staff

Posted on by Consumer Court
Name of Complainant Harsh Kumar Parashar
Date of ComplaintApril 20, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear Sir/Ma’am, This is to inform you about my horrendous ordeal while boarding Nuego Bus from ISBT Delhi to Dehradun 11pm, 19th April 2024. It may be noted that I’m a frequent traveler and Nuego user, and most of the times I arrange online booking in advance. Likewise, at times, I tend to take ticket […]

Read More...