NUEgo

Request for Refund Due to Early Bus Departure Nuego

Posted on by Consumer Court
Name of Complainant Divesh Vashisth
Date of ComplaintJuly 9, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I would like to bring to your attention that on 8th July, 2025, I had booked a Nuego bus from Delhi to Dehradun scheduled to depart at 7:10 PM. However, the bus departed from the boarding point at 9:30 PM, which is half an hour before the scheduled departure time of 10:00 PM. As I […]

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Complaint Against NueGo Bus Service for Leaving Without Informing

Posted on by Consumer Court
Name of Complainant Chirag Goyal
Date of ComplaintMarch 23, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus from Delhi to Agra with NueGo, but the bus left without informing me, even though I was at the station half an hour before departure. The agency did not call or notify me, causing inconvenience and delay. I request a refund and strict action against such negligence. Complaint Against NueGo Bus […]

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Cancellation of bus without prior notice & false information given

Posted on by Consumer Court
Name of Complainant Nirmal
Date of ComplaintFebruary 11, 2025
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket from salem to krishnagiri in neugo bus boarding at 7am at AVR rounding in makemytrip.com. The amount paid was high event hough I have booked the ticket for urgency of travel. But to my surprise I have received that the bus is cancelled at 3am & after that 5:40 am there […]

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I was allotted a seat beside a male while I am a alone girl travelling on the bus.

Posted on by Consumer Court
Name of Complainant Ayesha Syed
Date of ComplaintDecember 25, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was allotted a seat beside a male while I am a alone girl travelling on the bus and this I got to know after boarding the bus which is very unacceptable. I was allotted a seat beside a male while I am a alone girl travelling on the bus. was last modified: February 11th, […]

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Change of bus which was provided at time of booking/Didn’t picked up the Passenger

Posted on by Consumer Court
Name of Complainant Ritik
Date of ComplaintNovember 26, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was traveling to Chandigarh from Delhi ISBT. I had booked the ticket from paytm with name of Hritik Raj , 2C seat number and booking ID/order ID – 24434488685 and ticket/PNR no. 6844673 in NueGo bus service with bus no. DL51GD2953. When I reached the boarding point and searching out the bus with bus […]

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Driver asking extra money for the luggage

Posted on by Consumer Court
Name of Complainant Mohit Tiwari
Date of ComplaintNovember 10, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I am traveling from Dehradun to Gurgaon with two of my family members. So I purchased 3 tickets ofcourse. Now we put our luggage in the bus trunk when driver told me that they will charge extra for two boxes(one air fryer & one single gas stove). I purchased these in Dehradun so I am […]

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Conductor not being responsible and talking nonsense sense.

Posted on by Consumer Court
Name of Complainant Ankush Rana
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have boarded the Delhi to Chandigarh Nuego electric bus from ISBT Kashmere Gate. Bus is supposed to stop at a charging station in Karnal known as Divine dhaba but as the charging stations were full with other buses, conductor didn’t even informed anyone that the bus won’t stop here and started moving. When I […]

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Luggage Damaged

Posted on by Consumer Court
Name of Complainant Confidential
Date of ComplaintAugust 21, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have travelled with my family in NueGo bus from Vijayawada to Hyderabad. In luggage cabin staff kept my baggage while at dropping it was damaged with powerful grease oil Also, that bus host was rude argued and said that was water in luggage cabin it will dry off in sometime but, that is grease […]

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Nuego travels was charging extra without any bill

Posted on by Consumer Court
Name of Complainant Basava Raju asu
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am Basava Raju taken ticket in ISBT Kashmere gate bus stand from Delhi to Dehradun.They charged me 560 instead of 450 without any bill and amount details.Bus is with full of flies and not following standards.Please take proper action Nuego travels was charging extra without any bill was last modified: August 16th, 2024 by […]

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Ticket cancelled because of nuego fault

Posted on by Consumer Court
Name of Complainant Mahender
Date of ComplaintJuly 28, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus didn’t come at pick up location, I’ll call them they didnt answer , after some time there counter executive tell me that your ticket is cancelled because of some technical issues bus didn’t come and your money will be refunded with in 3 to 4 days Ticket cancelled because of nuego fault was last […]

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