Complaints Regarding Hotels & Restaurants

Payment done but order not placed

Name of Complainant Abhay pratap
Date of ComplaintMay 18, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordering food from eatclub and paid an amount of 275 twice with UPI- GPAY (total 550) but order didn’t got placed both times. And no refund has been processed till now. Both the payments were completed and there was some issue with their app that day Payment done but order not placed was […]

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Food quality

Name of Complainant Ishan bishwas
Date of ComplaintMay 16, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from Zomato on 16 may 2024 and the food was having hair in it I did not ate the food it was too bad to see something like that I immediately reported to their customer support but there was no help at all I also reported it through x but then also no […]

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Zomato delivered me semi-raw chicken in the chicken biryani, and the raita was missing.

Name of Complainant Ashmita Majumder
Date of ComplaintMay 14, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

So today, on May 14th, 2024, I ordered 2 Ilish thalis and 1 chicken biryani. Firstly, I received my order 45 minutes late, and then I didn’t receive my raita. When I complained about the missing raita, they told me they had contacted the restaurant, and the restaurant claimed they had packed the raita with […]

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Complaint Regarding Unacceptable Service and Order Cancellation by Swiggy

Name of Complainant Shiva Reddy
Date of ComplaintMay 12, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I want to file a complaint against Swiggy regarding a recent order experience. Last night, at 12:36 AM, I placed an order through the Swiggy app, which was promptly accepted by the restaurant with a promised delivery time of 1:28 AM. However, despite this confirmation, the order was inexplicably cancelled by Swiggy at 1:33 AM, […]

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Wrong food delivered from eatsure

Name of Complainant Pinaz
Date of ComplaintMay 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Eatsure delivered wrong item. When I raised a complaint on their chat support, they are denying refund saying it isn’t part of their policy. Not even one item is delivered correctly. Wrong food delivered from eatsure was last modified: May 9th, 2024 by Consumer Court

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Swiggy not refunding Money

Name of Complainant Tiriveedi Nagesh
Date of ComplaintMay 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir/Madam, Order id : 173369979504438 Due to delivery boy misscommunication the odder got cancelled and immeditly i chat with customer and there took complaint and there told there will refund my money with in 2hours.but past from 10days not proper respond from customers even i mail to them. Swiggy not refunding Money was last […]

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BAD MAINTENACE AND FOOD HYGIENE IN THE PG

Name of Complainant Lichen
Date of ComplaintMay 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The blue bells PG has very bad maintenance and cockroaches in the kitchen. Food is made of bad utensils which has particles coming out on Food. There are rodents and the garbage all over the place. The gyzer is leaking and is on verge of short circuits BAD MAINTENACE AND FOOD HYGIENE IN THE PG […]

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Order not delivered

Name of Complainant Priyanka
Date of ComplaintMay 1, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed the order at 8:33pm. Around 8:55pm, the status of the order changed to “ready to be shipped”. The order is yet to be delivered. I have reached out to the help section, but got no response to my texts. I had also reached out to the restaurant that has confirmed that the […]

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Paytm ondc Order not delivered

Name of Complainant Gatadi Sai Krishna
Date of ComplaintApril 29, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I have ordered food from Paytm food on Friday 26/04/2024 and my order is not delivered to me but at the portal is showing delivered. I’m not received the order and my Order ID 23375030280 and UPI Tnx ID 411821772084 and I’m reached to help and support to Paytm portal but they are also […]

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