Complaints Regarding Hotels & Restaurants

Cash debited without order confirmation by Zomato

Name of Complainant Sathish
Date of ComplaintNovember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m from Chennai. I ordered food on Zomato. Without the order is confirmed cash is debitted and the Order was Not processed to hotel. Cash debited twice. It’s like a fraudulent activity. Cash debited without order confirmation by Zomato was last modified: November 19th, 2019 by Consumer Court

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Missing item in my Swiggy order from Burger King

Name of Complainant Sourav Verma
Date of ComplaintNovember 15, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Chicken keema wrap + crispy chicken burger + reg. fries & a large Pepsi can but didn’t receive the Pepsi can. Missing item in my Swiggy order from Burger King was last modified: November 15th, 2019 by Consumer Court

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Not provide Bill

Name of Complainant Ankita Vatsa
Date of ComplaintNovember 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday I visited to Gamthi Kathiyawadi Restaurant, Address Kareliebaug, Near Shri. Muktanand Circle, next to Appllo Medical store, Vadodara, Gujarat And have ordered for Parcel. At the time of payment when I asked Bill from the cashier for Rs. 200 for Gujarati thali said our billing system is not working. Cashier said that customer should […]

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I have order but it is not deliver to. My house address which is mentioned

Name of Complainant Ajay
Date of ComplaintNovember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order not deliver inspite amount also not refunding by company If address is mentioned of my home than it should get deliver I have order but it is not deliver to. My house address which is mentioned was last modified: November 9th, 2019 by Consumer Court

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Worst service from OYO

Name of Complainant Malleswara Rao Jetti
Date of ComplaintNovember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

It is the worst ever hotel platform in my experience. Sooner or later, it will be shutter down, as no one can fool the customers for longer periods with this kind of behavior. Worst service from OYO was last modified: November 9th, 2019 by Consumer Court

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Sent wrong order n not ready to refund

Name of Complainant Shalini
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered Behrouz Biryani through swiggy on 5th of November 2019.  My order was Biryani Of Rs.1200 and I received a pack of Rs.380. Then after complaining, Swiggy sends me a replacement order. And they send the same thing again of rs. 380. But in both order they had sent the bill of 1250.  […]

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Didn’t receive my order or refund from zomato

Name of Complainant Anirudh Jayanthi
Date of ComplaintNovember 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on Zomato on 6th October. I didn’t receive my order and my money was also not refunded. I kept mailing them and they always reply with same message that they ll refund it within 48 hours but i still didn’t receive my refund. Didn’t receive my order or refund from zomato […]

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Zomato Customer service rude and unethical behavior, forced to collect order 1 km away from the delivery address or the order will be cancelled and i lose money and food was spilled in the bag

Name of Complainant Rajesh K
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sub: Order Number: 2137336304 I experience very bad behavior from Zomato customer service person and the food delivery person today. I ordered from 2 restaurants today in Pune from Zomato. 1 from Cake N Ballon and 2nd one from Taareef Restaurant. The delivery from cake n ballon was delivered on time at my doorstep but […]

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Late delivery of food order by Zomato

Name of Complainant Amit Pawar
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through zomato app from hotel Indish in Delhi at 2023h and delivery time shown on the app was 2112h. However, even after 2112h it was showing as food was being cooked in the kitchen. So, I called the restaurant wherein I was informed by Mr. Manish that there was a slight delay […]

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Amount not refunded by homestay when cancelled due to cyclone

Name of Complainant Deepti Bhat
Date of ComplaintOctober 28, 2019
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a homestay in Suragi Holiday Homes, Kumta. I called up the property and did the booked. However, due to cyclone Kyarr and Gokarna regions being severely affect, I reached out to the property owner(Meets) to cancel the stay and refund the amount.  The owner paid no heed to customer emotions and infact started […]

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