| Name of Complainant | |
| Date of Complaint | August 8, 2023 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I Was Travelling From Delhi To Dehradun. I Paid Full Amount And Now The Bus Is Stopped In The Middle Of A Highway Near Meerut.Bus Driver And Conducter Saying That Backup Bus Will Arrive In 2 Hours. Me And Other 20+ Passengers are suffering because here no Restaurant no dhabas nothing is available we are suffering in this hot weather And they are denying for refund. I had To Reach Dehradun By 11 pm and its already 8 Pm Here. I Don’t Know How But I Need My Refund As Well As Compensation.I Am Totally Harassed By This Situation.
Image Uploaded by Satyam:
Dear Satyam Giri , we apologize for the unpleasant experience caused . However we are giving full refund for this inconvenience. The refund has been initiated which will be reflect within 5-7 working days back to your source account.
Neo go bus they are cheater 3rd class serve. Lier person
Dear Satyam , I’m sorry to hear you feel that way. We have already initiated your refund from our end which will be reflected within 7-10 working days back to your source account . Thanks for your patience.