Complaints Regarding Hotels & Restaurants

Fake Products and Fraud Misleading and Incomplete Information

Posted on by Consumer Court
Name of Complainant Pradeep singh
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, My name is Pradeep singh  This is regarding the vouchers which I bought recently from one of their marketing guys. Name is Akanksha singh her. contac no. is 9699413095 While explaining about the offer I was not told about the terms and conditions completely. Food is exclusive in resorts was only mentioned and not […]

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Rude Customer service by Zomato

Posted on by Consumer Court
Name of Complainant Sathish Kumar N
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered in zomato after 1 hour I did not receive the food. In between I called the delivery person 3 times he did not answer the call. When I contacted the chat support they said order was delivered by guy name dilip. He asked me to check with my family members. When I said […]

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Order cancelled by Zomato without my consent and amount not refunded

Posted on by Consumer Court
Name of Complainant P. S. Rao
Date of ComplaintDecember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have ordered meals parcel from kalyani restaurant vide order no.1765049562 dt.26.12.19 with instructions to deliver to work place but location map is home address. I requested order boy to deliver to work place but he denied. Even though finally i requested them to delivery at location address. But without my concern the order was […]

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Zomato Cooking instructions related

Posted on by Consumer Court
Name of Complainant Divya Gidwani
Date of ComplaintDecember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza and peri peri fries from Zomato and I given cooking instructions to them to not add mayonnaise and mushrooms even though they have used this ingredients in my order and I’m allergic to mushrooms and my friends don’t like mayonnaise that food was harmful for my health and that was totally waste […]

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Refund not provided by ZOMATO in my original payment mode

Posted on by Consumer Court
Name of Complainant Darshan Kotadia
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order a food item through zomato and yt had green mark meaning its veg but when i had opened it had egg. Now they are not giving me refund. Refund not provided by ZOMATO in my original payment mode was last modified: December 21st, 2019 by Consumer Court

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Order not delivered by Zomato but the whole amount was charged

Posted on by Consumer Court
Name of Complainant Meenu
Date of ComplaintDecember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 dosa and 2 idli from New Madras Cafe. Neeraj, Zomato person neither came home nor gave me a phone call but he cancelled the order after an hour as he was unable to deliver.He reported my phone was not reachable,I don’t understand why he has to call?Address and location is tagged.Just […]

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Not received refund from Zomato after 16 days

Posted on by Consumer Court
Name of Complainant Rupali
Date of ComplaintDecember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered sweets from zomato app on 1dec and paid rupees 387 online but the delivery person told me that I have to cancel my order becoz the product is not available he told me that I will receive refund but after 16 days of regular follow up I have not yet received the […]

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Navneet Kumar singh

Posted on by Consumer Court
Name of Complainant Navneet Kumar singh
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered 4 Aloo parthas and 1 paneer thali on 14-12-2019 but received 4 Aloo paratha and 1 paneer paratha.I also tried to call the delivery boy but he is not received the call.such a bad service deliver to me. My phone no is 8928949292 Navneet Kumar singh was last modified: December 14th, 2019 by Consumer […]

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Item was not delivered by Zomato as mentioned

Posted on by Consumer Court
Name of Complainant Prajay
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello,      My order ID is 1941657092 . I have ordered the food by reading its description. And some item was missing in my order. I have attached the screenshot please check for the reference. The description says that’s it contains “Veg Sabzi+Panner Sabzi+Dal Fry+Jeera Rice+4 Chapati+Farshan+Papad+Salad+Pickle+Chass”  but there was Farshan in my Meal. And this is […]

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