my Ordered food not delivered by Zomato i was befooled by saying that i was not there while i was there

Name of Complainant Mahesh Chandra Parmar
Date of ComplaintJanuary 6, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahesh Chandra Parmar:

yesterday(5th jan 2020) i ordered from Jalebi junction, Baner pune, my order id is: 1801178302 at 9.57 PM

as soon as your System sent message that your order will be delivered at 10.23 PM.

i reached at my building gate around 10.17 PM already.

After waiting up to 10.30 PM, your delivery boy did not came to my Location neither he tried reaching on my phone. because if he is calling and i am not receiving call there should be missed call alert in my mobile no missed call alert i received.

hence he(delivery boy) is saying i called more than 15 times is completely Lie and he is befooling me and you also. because what he would have done with my Ordered food you can understand easily. with this Trick they are using your name and Eating my Food of my Money , given trouble to me and ruining your name Zomato.

After that i tried to reach him more than 5-6 times his phone ringing but he is not receiving at all.

At last i called the hotel contact they said the delivery Boy has taken your stuff more than 15 mins but now it is around 11 PM he did not delivered.
Again i called to your Bad delivery Boy , he picked phone and saying you were not there i came there. but actually he did not came at my location to deliver my food and eated my food that is your delivery boy.
i asked him to come at my location because waiting for him upto 11.15 PM he denied and refused to deliver my food.

i want to take legal Action against the Bad Zomato , previously , i was also cheated like this 2 – times,  this time i forget and ordered and faced the blunder.

 

could you please take action against this cheap team.

Mahesh Parmar

7757053061

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