Oyo

oyo hotel

Name of Complainant AJay kumar
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

As my Booking Id: BFHV2562 Check-in: 27 Nov, 12:00 PM onwards Checkout: 28 Nov till 11:00 AM Rooms: 1 Classic Room Guests: 2 guests Address: Near Utrathiya Chauraha Br Ambedkar University Road, Lucknow Reception Contact: +918035295718 . Which was confirmed on 27th. I went to OYO Hotel Devpuri Inn for check-in at exactly 12 o’clock. […]

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OYO no longer has contract with hotel and still making bookings

Name of Complainant Sarah
Date of ComplaintNovember 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Made a booking through booking.com for an OYO hotel. Arrived at hotel and they said they have no contract with OYO or booking.com. we were luckily able to get a room still however at a higher price. Booking.com have stated they will refund the difference. However both myself and the hotel are unable to contact […]

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OYO refund

Name of Complainant Ayush Singh
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I book a room via OYO app and for some reasons i cancel the room within the time i should get my refund but they didn’t refund money and refund the oyo money in the oyo wallet and when i call the oyo customer care they didn’t respond on refund option and cut the call […]

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OYO refund cheating

Name of Complainant Vipinsuresh
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I haven’t received the refund till now, which I booked last month through the Oyo mobile app. My booking was cancelled before 24 hours on that date, and when I called customer care regarding this, they said it would take 14 days to get a refund. It’s been a month now, and I still haven’t […]

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Oyo did not refund my money into my UPI

Name of Complainant Anmol pal
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I paid 570 rupees to Oyo but I cancelled due to some reasons they did not pay my 570 rupees into my UPI. Oyo did not refund my money into my UPI was last modified: October 7th, 2023 by Consumer Court

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booked Oyo hotel on 11 sep and I pay online when I go for checkout they said call Oyo and Oyo person seems like scammer.

Name of Complainant Surjit
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I booked Oyo hotel flagship av homes in gurgaon. The booking was done by Oyo office app I get all details on my WhatsApp app. I paid online payment. However, when I go there they took my I’d card and all take my details on register after that said please pay. When I said […]

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Fraud/ Scam

Name of Complainant Satya
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a suite room through Oyo of rupees 873, but when I arrived at the hotel, I was given a deluxe room. This is fraud against the customer. Even after talking to Oyo customer care, they are not ready to provide a refund. Oyo is totally fraud. I am totally harassed and irritated. I […]

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Worst service & refund booking amount

Name of Complainant Santosh Kumar
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hii team, I want to inform you that I booked a room through OYO on 20th of Aug from 21st to 23rd aug at hotel seven wonders lucknow with Booking ID C6DR3987. During hotel booking I paid amount of Rs 1829 in advance. in booking site address of hotel was something different with actual address […]

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Oyo refund

Name of Complainant Vijay
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked an room from oyo app and cancelled it accidently, when I call the oyo helpline they asked to book another time for same hotel with same number, which I did and stayed for the same duration as they said they will refund it but when I call them now they are not refunding […]

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Oyo Cheating customers

Name of Complainant Rudhir Kakoti
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Oyo room with booking I’d:ER7M9829. Upfront price after applying coupon they showed 848(screenshot attached). But after making the payment through Simpl, they again gave me a charge of INR 212, saying that my booking is not confirmed, to confirm I have to pay the extra amount. When I asked for cancellation since […]

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