Complaints Regarding Hotels & Restaurants

Order not delivered by Zomato but the whole amount was charged

Posted on by Consumer Court
Name of Complainant Meenu
Date of ComplaintDecember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 dosa and 2 idli from New Madras Cafe. Neeraj, Zomato person neither came home nor gave me a phone call but he cancelled the order after an hour as he was unable to deliver.He reported my phone was not reachable,I don’t understand why he has to call?Address and location is tagged.Just […]

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Not received refund from Zomato after 16 days

Posted on by Consumer Court
Name of Complainant Rupali
Date of ComplaintDecember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered sweets from zomato app on 1dec and paid rupees 387 online but the delivery person told me that I have to cancel my order becoz the product is not available he told me that I will receive refund but after 16 days of regular follow up I have not yet received the […]

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Navneet Kumar singh

Posted on by Consumer Court
Name of Complainant Navneet Kumar singh
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered 4 Aloo parthas and 1 paneer thali on 14-12-2019 but received 4 Aloo paratha and 1 paneer paratha.I also tried to call the delivery boy but he is not received the call.such a bad service deliver to me. My phone no is 8928949292 Navneet Kumar singh was last modified: December 14th, 2019 by Consumer […]

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Item was not delivered by Zomato as mentioned

Posted on by Consumer Court
Name of Complainant Prajay
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello,      My order ID is 1941657092 . I have ordered the food by reading its description. And some item was missing in my order. I have attached the screenshot please check for the reference. The description says that’s it contains “Veg Sabzi+Panner Sabzi+Dal Fry+Jeera Rice+4 Chapati+Farshan+Papad+Salad+Pickle+Chass”  but there was Farshan in my Meal. And this is […]

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This complaint is about Zomato food delivery app

Posted on by Consumer Court
Name of Complainant Bijoy Kumar dey
Date of ComplaintDecember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from Zomato app through online payment. Zomato has deducted money through online mode. I have waited for more than 2 Hours and continuously trying my best to contact Zomato helpline.But no response from Zomato and no one is picked up call and there is no option to cancel my order through […]

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order cancelled by ZOMATO without reason with no refund

Posted on by Consumer Court
Name of Complainant sromona ghose
Date of ComplaintDecember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 25th November I ordered food from zomato with proper address mentioned, which is also reflecting on their order confirmation page. the restaurant was just 5 min away from the delivery area, but still it was making late. when i called the delivery man he was very reluctant and said he will be late. after […]

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Royals Club Cheated with false promises and demanding extra money for services

Posted on by Consumer Court
Name of Complainant sourav dutta
Date of ComplaintDecember 9, 2019
Name(s) of companies complained against , , , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hotel Royal Club has taken Rs. 90000 from me giving me false promises and ensuring me best services. They informed they have may foreign properties, they often display in their website. This company has already cheated so many customers. Showing all the proofs of their fraud promises, I have communicated them that they are not […]

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I didn’t received my food from zomato

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintDecember 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

delivery guy was in wrong location I told him to come the proper location.he didn’t came.more than 10 minutes I waited my food. last I got a call from zomato customer care,i informed them about this. after that I called delivery boy he said he already left from the location .he can’t again come to […]

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Properly Uncooked food delevered by ZOMATO

Posted on by Consumer Court
Name of Complainant V.Ravikumar
Date of ComplaintDecember 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order a chicken leg piece from azam hotel Sr nagar Hyderabad through zomato but zomato delevered uncooked chicken leg piece restaurants Mobile number is +919000086601, they not responding properly Properly Uncooked food delevered by ZOMATO was last modified: December 1st, 2019 by Consumer Court

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UNHEALTHY FOOD WITHOUT PROPER PACKING DELIVERED by ZOMATO

Posted on by Consumer Court
Name of Complainant KUMAR SATYA
Date of ComplaintNovember 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have Ordered 1 Pc Smoky Red with order number 1729904187 through zomato and the order was accepted by KFC jalahalli cross (Carnival cinemas) bangalore. They had jsut packed the item without any safety concerns and the food by the time it reached me was totally wet and all the masala was souring out and […]

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