SWIGGY

Refund issue for unnecessary cancellation fee

Name of Complainant Ruthika
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order cupcakes from LSD – love love dough where my bill amount was 273 did online payment my adress location was wrong but the delivery address wasn’t that far so delivery agent denied to go if this was the case I would have agreed for cancellation fee which was my mistake but I got […]

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Payment charged but food not delivered

Name of Complainant Anuj Kumar
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 03.09.2020 at around 12:30 afternoonI, I ordered a biryani from Biryani Badshah , Connaught Place, New Delhi.  At around 1.05 pm, I called the delivery person to enquire about my order but I found out that he had reached a wrong address which was different from the one which I gave while ordering the […]

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the delivery of swiggy

Name of Complainant ruchi patodia
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ruchi patodia ordered my chinese around 5.20 pm the delivery guy came around 6.20 pm the guy contacted us around 6.17 and left 6.26 and left without even contacting us when we tried to contact the delivery guy he told that the food is now given to beggars to eat the total amount of […]

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Food not delivered, customer not contacted, half money refunded

Name of Complainant Somsubhra Pal
Date of ComplaintAugust 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Somsubhra Pal. I had ordered Choco Brownie Fudge Tub 700 ml (1) on 26-8-2020 for Rs 218 from Swiggy. I was never contacted by the delivery executive, neither received any sms or emails. The delivery executive canceled the order. Later on contacting Swiggy Customer Support, they told that they had tried […]

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Swiggy Delivering Non Veg Food

Name of Complainant Mradul Dubey
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on Janmashtami. I ordered Veg Curry, they sent me non veg curry and I accidently ate it. My religious sentiments are hurt. When I asked customer care to delist the restaurent at least for the day, from their app, they refused and continues to be there. I’ve filed complaint in FSSAI against […]

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Abusive delivery boy swiggy

Name of Complainant
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food with order no 78766687966 the delivery boy brijesh gond he refused to come up and deliver I told him ok leave it with watchman, he then abused my watchman took away the food and called me midway to collect it, I refused to go midway then he cancelled the food without telling […]

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Wrong order delivered by Swiggy

Name of Complainant Saikumar
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order#78329703022 I ordered biryani But i got fried rice I have informed to swiggy But they are saying that they will take feedback only They are not initiating my refund amount Take action against on swiggy Screenshots attached Wrong order delivered by Swiggy was last modified: July 22nd, 2020 by Consumer Court

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Order are canceled and not deliverd

Name of Complainant sanjeev sharma
Date of ComplaintJuly 10, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In June 9th and 10th I HV placed orders 9 orders I hvnt received and few orders were canceled its worth rs above 2500 I HV done every thing chat , email talk WD manager they said sorry sorry give my 2500 back I HV all the records Order are canceled and not deliverd was […]

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Swiggy Order denied post २ hrs assurance no one available to discuss or compensate

Name of Complainant Vipin
Date of ComplaintJuly 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Swiggy Order denied post २ hrs assurance no one available to discuss or compensate was last modified: July 4th, 2020 by Consumer Court

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SWIGGY PROVIDING CUSTOMER HIGHER CANCELLATIONS FEE ON SHELF LIFE HIGH GROCERY ORDERS

Name of Complainant Sindhuja N
Date of ComplaintJune 29, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered for Rs1397/- in swiggy for groceries and necessary items. After I realized the shop was in a Pandamic red zone. I have then cancelled order inorder not to put the delivery executive or my family health at risk within few minutes order was cancelled for which cancellation fee of 50% applied. Their […]

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