zomato

Deduction of full amount towards cancellation

Name of Complainant Taniya Tuli
Date of ComplaintAugust 3, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had placed an order with zomato bearing order number 1958046064. The delivery boy reached a wrong address and cancelled the order, after which the company has refused to refund the amount saying it is towards cancellation charges. Deduction of full amount towards cancellation was last modified: August 3rd, 2020 by Consumer Court

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Refund not given by Zomato

Name of Complainant Abhinav Bhattacharya
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I was supposed to get full refund of rs 505 from Zomato. The executive talking to me on chat first agreed and later denied giving me only 350. Zomato is stealing money from customers lying to them. I have written confirmation as a proof. Please get me my money back as well as wasting time […]

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Zomato online food ordering fraudulent activity

Name of Complainant Chicku
Date of ComplaintAugust 2, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered food from zomato on 1/8/2020 worth RS 237 which was to be delivered at my apartments at around 8.15 pm same day by the valet. I was waiting at the gate for the valet even prior to his arrival time and even confirmed with the security guards regarding the aarival of any […]

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Order not delivered from Zomato

Name of Complainant Guilherme
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the 26/07/20. I’ve ordered from Restaurant Chin Chin through Zomato app. My order took 2 hours and counting without any warnings from the restaurant. They already set my order as “delivered” and all I’ve got are empty promises from both Zomato and Chin Chin that my order is coming in 5 minutes and it’s […]

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Refund amount

Name of Complainant Sweety hema
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am not getting my refund amount 145.45 rupees. Please arrange my amount raight now otherwise I will take acty . Already 3 days completed Refund amount was last modified: July 27th, 2020 by Consumer Court

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Zomato delivery fraud

Name of Complainant Shubhankar Verma
Date of ComplaintJuly 25, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I ordered food through Zomato, the Zomato valet ( delivery guy) which was assigned to me had no prior record as shown on the app. My order left the restaurant at 11:08 p.m on 24th July 2020 it’s 12:33 a.m on 25th July 2020 and I still haven’t received my order yet. The delivery person […]

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Zomato Payment refund

Name of Complainant Priya Mishra
Date of ComplaintJuly 23, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi have placed an order on 11th July with Zomato and waited for 3 hours but they didn’t deliver my order and now its been more then a week m following up with them for my refund but no one replied me over emails. Zomato Payment refund was last modified: July 23rd, 2020 by Consumer […]

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Zomato payment done but order got cancelled

Name of Complainant Swapnil Thete
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I Ordered from Zomato, payments done but after few minutes it’s shown as payment failed.this happened two times .I thought it will get refunded automatically,but after nearly 10min my order automatically registered and restaurant accepted the same. Meanwhile i have taken food from nearby restaurants and came back. My money got debited and food also […]

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Didn’t delivered my order

Name of Complainant Rajesh G
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have placed a order by 7:55am. Not delivered order till 9:00 am and trying to cancel my order. Here o lost money and time. Mostly playing with human hungry feeling’s . they should know how important than money and time. Food is more important than anything . Didn’t delivered my order was last modified: […]

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2 insects in my food ordered from zomato

Name of Complainant Snigdha Dey
Date of ComplaintJuly 21, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Received my order from Meghnas Bangalore ( Zomato) Found two insects – one is cockroach another one God knows what insect is that I applied for food safety, gave tip to the rider who wasn’t wearing a mask. In this covid situation ,if they make food with insects then it’s better if all the online […]

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