zomato

Food quality and chating

Name of Complainant Syed Saleem
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza from zomZom and restaurant name tips and toyps Bakery its in saroor nagr Hyderabad They send me roasted pizza the bad smell is coming from it Next mint I complaint to Zomato they dosent brother about it they simply saying give me time to check the quality of food from restaurant they […]

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Refund has to be given but no one is helping

Name of Complainant Saurabh Kumar Gupta
Date of ComplaintNovember 13, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food and it was in a very terrible condition. I chatted with zomator for like one hour and agent name was Vikas. He could not help me, instead he hung up on when I was asking hm questions. I want to file complaint agaisnt that guy that how can he hung up on […]

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Delay in Cash back

Name of Complainant Sayani Vamsi Krishna
Date of ComplaintNovember 12, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered food on Zomato on 8th november with coupon PICK50, for which I will be getting 20% cashback on PayTm when paid through it. My order number is 1559544253. It’s been 4 days, yet I didn’t get any cash back. They have said, it will be credit within 24-48 hours, after 2 days i.e., […]

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No proper action even with fault on their part

Name of Complainant vivekananda
Date of ComplaintNovember 11, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered food online from Zomato food delivery, received incomplete order, complained to customer service, received no assistance , customer service actively suggests that it will take weeks and months to register a complaint and can’t do anything even after No proper action even with fault on their part was last modified: November 11th, 2018 by […]

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Payment deducted food not delieverd

Name of Complainant Sanjay
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Pizza from Ovenstory through Zomato on Nov 8th 2018 at 10:55 PM order ID 1001385458. Money i paid but even after 2 hrs when pizza did not get delivered i started calling to Ovenstory number which was in Zomato app but nobody picked up. I tried reaching through customer support chat in Zomato […]

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Received incorrect order from zomato

Name of Complainant Devansh khanna
Date of ComplaintNovember 8, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered thali which supose to include shahi panner, dal makhni,pulao , salad ….i received panner lababdar and dal makhni in less quantity. when i asked zomato for help they are keep saying that we are investigating it around 1 hour now and i didn’t get any type of help from zomato costmer care Received […]

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Zomato : a big cheater in the name of food services

Name of Complainant Rocky
Date of ComplaintNovember 7, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This complaint is regarding the open robbery of zomato team( thugs of Hindustan) from top to bottom .I ordered food from zomato on 30 October, order I’d 1664334661..once I order food for lunch, I got a msg your order will be delivered in 47 min, but after 37 min I got a msg that order […]

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Vasi food delivered

Name of Complainant Gautam Vaghela
Date of ComplaintNovember 4, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered combo of South Indian to food zunction gota at ahmedabad through zomoto vide order number 1473327757 But when received food my both child unpacked and start eating in spite of it was cold, when I test i found it is vasi and not eatable, i had informed to support service but not […]

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I have ordered a burger combo from Zomato where coke was included in the offer but when I got the order there was no coke and no sauce packets. Customer executive was very poor and he did not made a call to me as I requested. I wanted them to take away order and give me my full refund so they stopped responding me in chat.

Name of Complainant Karanvir singh
Date of ComplaintNovember 4, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered a burger combo from Zomato where coke was included in the offer but when I got the order there was no coke and no sauce packets. Customer executive was very poor and he did not made a call to me as I requested. I wanted them to take away order and give […]

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