zomato

Zomato delivered wrong order and denied to replace the item or refund

Name of Complainant Lokesh
Date of ComplaintJanuary 20, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered in zomato and the order number is 1637125114, the zomato delivered the wrong item and i showed to the delivery executive but he denied to replace and asked me to check with zomato. The zomato support just said sorry for the inconvenience caused to me and they denied to refund or replace. […]

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food order not delivered

Name of Complainant Pradip
Date of ComplaintJanuary 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i had ordered food and it was not delivered to me and refund was also not given we are poor people i cannot afford expensive food i had a party that day that is why we ordered i want complete refund food order not delivered was last modified: January 19th, 2019 by Consumer Court

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Zomato deducted 136.26 rupees but did not place my order

Name of Complainant
Date of ComplaintJanuary 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato has very poor customer care. They dont have any helpline number. . Zomato deducted 136.26 rupees but did not place my order was last modified: January 18th, 2019 by Consumer Court

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I have complained against my hold payment

Name of Complainant Vikas Kumar
Date of ComplaintJanuary 18, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have complained many times regarding this issue,   but your customer service experience is just waist of time. A order placed by my phone and I don’t know how it is placed because at that time phone is in my pocket and I am riding. Payment is deducted in my paytm wallet and it will […]

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Zomato agent dint deliver my order

Name of Complainant Shan Ahmad
Date of ComplaintJanuary 16, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Dear sir,                          tomorrow I placed a order through  the zomato.but i dint get my order and i also made payment of it.the boy whos name was gulfam his mobile no.is 9639947357 he supposed  to delver my order bt he dint and he show […]

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Food not delivered

Name of Complainant Vimalnath Achuthan
Date of ComplaintJanuary 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food 15-01-2019 night 8:40 pm hotel named al arab feast near kotturpuram  through ZOMATO .My order no is 1589777661 . i paid the amount 140 INR for my food and my estimated delivery time is 9:20 pm. This al arab hotel is nearly 1.5 km away from my location. The delivery guy did […]

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Mera payment h gya but mere Ko order bhi mila

Name of Complainant Satyam
Date of ComplaintJanuary 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Mai dinank 13 January k raat Zomato pe order Kiya tha 3 order wo mere paise cut ke liye but food deliver nhi kiye ab refund nhi de rhe h Mera payment h gya but mere Ko order bhi mila was last modified: January 14th, 2019 by Consumer Court

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The food which I ordered was declined

Name of Complainant Gokul Sundar
Date of ComplaintJanuary 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Good morning, I Gokul sundar, has placed two orders at food@fingers in Anna Nagar Chennai. The order was Kerala fried chicken and I received a message saying that the delivery guy tried contacting you and you were not available to receive and I have contacted the delivery guy and he said that the delivery was […]

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Trickery by online food delivery app

Name of Complainant Pankaj Lamba
Date of ComplaintJanuary 13, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Its a complaint against Zomato. I ordered food from restaurant Yo China but i did not receive food from that restaurant. Two reasons to belive this: – on the food packet, it was written ‘Wiggy’. Somone tore letter ‘S’ else it would have been ‘Swiggy’ – there was no label of Yo China. This is […]

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Zomato-Food quantity worst. Customer service is poor

Name of Complainant Ramu St
Date of ComplaintJanuary 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I have ordered food on 13/01/2019, from “Jaganath Hotel and Restaurant”, Jp nagar Bengaluru, food quality and quantity was worst. so i reached out customer care for help, I paid for order is 90 rupees they refunded only 22.5 rupees as zomato credits, and they didn’t give proper explanation to difference amount. I need […]

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