zomato

ZOMATO CUSTOMER CARE CHEATED ME

Name of Complainant Farheen S
Date of ComplaintMay 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi. My name is Farheen and I am a Zomato Gold member. I had placed an order from ‘Madras Cuisine’ restaurant on Zomato today,in the evening. The order was 3 Chicken Lollipop. The order got delivered and to my shock I received ONLY 3 PIECES OF CHICKEN in TOTAL. Only 3 pieces of chicken had […]

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With in a min of cancel Zomato charged 75rs

Name of Complainant Rahul Kumar Patro
Date of ComplaintMay 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear team , It’s unfair with in A min of cancle the cancel charge of 75 is unfair at this point of time.where with in 75 rs it’s a meal for a student but you take this much cancel charge. I order incorrect iteam due to which I goes to cancel and after cancel i […]

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Poor customer service

Name of Complainant Aakanksha Ghosh
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have been struggling to get my refund and when I go to chat with your agents, all I get is copy paste answers with no solution. I hope you are aware that Banking services are not working. I tried to contact hdfc but couldn’t. Then I tried to reach out again to the agents […]

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Zomato gold subscription pre ended

Name of Complainant Ankeeta Priyadarshani
Date of ComplaintMay 23, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I purchased the gold subscription last year on 24th june which was valid till 23rd june 2020. Due to covid I received a mail of 4 month extension. the membership id – 1595594 mail id – keyethesuperstar@gmail.com but i got ended a week before since than I already raised a complaint in app but got […]

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Order got cancel stating phone unreachable..

Name of Complainant biswajit mishra
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order got cancelled stating phone was unreachable, delivery person informed security not to call customer as he already cancelled the order.if he can inform security then why he couldn’t inform security personnel to call customer. I got update as the order got cancelled I called delivery guy but by that time he already returned to […]

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Wrong item delivery and denied to replace or refund by Zomato

Name of Complainant Dheeraj Kumar
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered aloo parantha from Zomato from Standard Amritsari Vaishno dhaba, Faridabad Haryana through Zomato they delivered me Wrong item and when I asked hotel to replace they told me to replace it via Zomato and when I contacted they told me to share live pic of the product. I told them that my […]

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unhygienic food delivered by zomato

Name of Complainant AKSHAY k
Date of ComplaintMay 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

as I was hungry in the late night I ordered a biryani using Zomato .once my food got delivered I opened it and started to have . It tasted bad due to extra added artificial colour to it. Later I noticed few hair in my food. So I raised a complaint with pictures of the […]

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ZOMATO: Serving inedible trash to customers at exorbitant prices and refusing to replace/refund anything

Name of Complainant Chirayu Agrawal
Date of ComplaintMay 19, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a Spaghetti Bolognese from Culinary Tales on Zomato. What I got can best be described as dry tasteless hot dough with the chicken pieces having the look/texture of rubber. Also, please note that the said restaurant is rated 4.7 on their platform and the dish costed 400 rupees. I requested for a replacement […]

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Zomato delivered rotten product and refused to change or return

Name of Complainant Shivanshu bansal
Date of ComplaintMay 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order no. Is 1918594288 on zomato. I ordered a cremica cheese blend sauce 1 kg pack. I got a packet in which color of the sauce was getting yellowish as it was getting rotten and was expiring in next 9 days. I talked to customer support for changing the product or returning the product […]

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KFC Food was uncooked, No refund by ZOMATO

Name of Complainant Harsha R
Date of ComplaintMay 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered kfc food through Zomato, which was uncooked, I wanted refund but I got promo code which is annoying. I got the coupon code once for half the amount. And now they sare saying they can’t give remaining account because promo code is used only once. Basically they are cheating the customer. KFC […]

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