zomato

This Complaint is about Zomato food delivery are getting delayed Continuously. ( order # 1688747798 )

Posted on by Consumer Court
Name of Complainant Shashank Shekhar
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered the food from Zomato ( Uraban Grills Restaurant – Bangalore ) at 2:55 and the delivery time was 3:30 but the food hasn’t been delivered yet ( 4:30 PM ). When I am reaching Zomato Valet Ramegowda ( Zomato valet ) his phone is switched off and when I am trying to call […]

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Refund not issued

Posted on by Consumer Court
Name of Complainant samik basu
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The food delivery agent from zomato contacted me and spoke for 30secs regarding directions. Immediatly after keeping the call he cancelled the order stating cx not reachable… I called him back again and agent lied that someone else cancelled hence he cant deliver.. Now i have proofs and call timings for the same.. But zomato […]

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Non Refunding of Amount- Zomato

Posted on by Consumer Court
Name of Complainant Tarun Yadav
Date of ComplaintNovember 4, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered from a restaurant named Faasos via Zomato for which the payment was made in advance. After some time i received a call from the restaurant that they cannot deliver the order and i shall receive the refund from Zomato as they have cancelled it from their end. Next day when i checked the […]

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Didn’t receive my order or refund from zomato

Posted on by Consumer Court
Name of Complainant Anirudh Jayanthi
Date of ComplaintNovember 3, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on Zomato on 6th October. I didn’t receive my order and my money was also not refunded. I kept mailing them and they always reply with same message that they ll refund it within 48 hours but i still didn’t receive my refund. Didn’t receive my order or refund from zomato […]

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Zomato charged me for their own mistake.

Posted on by Consumer Court
Name of Complainant Prashant Patel
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered meals worth of 525 rupees. After sometime I called delivery boy who was assigned for my order. He told me that there was no order received by the restaurant and owner is talking to zomato but nothing is happening. So he advised me to chat with zomato and reinitiate the order. I cancelled […]

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Zomato Cancelled order twice no refund

Posted on by Consumer Court
Name of Complainant jyoti chand
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am residing in noida, I ordered food from zomato in October 2019 from a nearby restraunt .. I paid the full amount.. After some time when I checked my app realized they have cancelled my order on enquiring with customer support they gave the reason that the delivery person got no response from my […]

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Zomato received online payment and did’nt deliver the food.

Posted on by Consumer Court
Name of Complainant Yashika
Date of ComplaintNovember 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato and paid through paytm, A few moments laters delievery boy called me and informed that he will not be able to deliver the food at given address. Zomato denied returning the money by giving false statement that i wanted to change the location. I wrote the exact location where i […]

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I purchased zomato gold member ship for rs1800 by paytym and applied a promocode of diwali which will give me rs1000 as zomato credit cashback .But it was not reflected and i m trying from last 4 hrs to reach them .There support team is just useless ,they are telling me there is a tech glitch write us email,that is not my fault .Now everybody is like nothing can happen.No customer care service. Pls sue them for this. I am a clg student here and rs1800 is a big amount for me .

Posted on by Consumer Court
Name of Complainant Shivam pandita
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Purchased membership on 31 oct 2019 Promocode DIWALIGOLD Paytym amount rs 1800 Cashback should be rs 1000   I purchased zomato gold member ship for rs1800 by paytym and applied a promocode of diwali which will give me rs1000 as zomato credit cashback .But it was not reflected and i m trying from last 4 […]

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Reversal of amount

Posted on by Consumer Court
Name of Complainant Krishna reddy v
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 21st October i have order which is attached below … First they have accepted the order and after half an hour they cancelled the order and got a call from them and spoke to them and gave left and right to the resutrant guys . They said sorry for the inconvience and they said they […]

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Zomato Customer service rude and unethical behavior, forced to collect order 1 km away from the delivery address or the order will be cancelled and i lose money and food was spilled in the bag

Posted on by Consumer Court
Name of Complainant Rajesh K
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sub: Order Number: 2137336304 I experience very bad behavior from Zomato customer service person and the food delivery person today. I ordered from 2 restaurants today in Pune from Zomato. 1 from Cake N Ballon and 2nd one from Taareef Restaurant. The delivery from cake n ballon was delivered on time at my doorstep but […]

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