zomato

Zomato charged me for their own mistake.

Posted on by Consumer Court
Name of Complainant Prashant Patel
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered meals worth of 525 rupees. After sometime I called delivery boy who was assigned for my order. He told me that there was no order received by the restaurant and owner is talking to zomato but nothing is happening. So he advised me to chat with zomato and reinitiate the order. I cancelled […]

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Zomato Cancelled order twice no refund

Posted on by Consumer Court
Name of Complainant jyoti chand
Date of ComplaintNovember 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am residing in noida, I ordered food from zomato in October 2019 from a nearby restraunt .. I paid the full amount.. After some time when I checked my app realized they have cancelled my order on enquiring with customer support they gave the reason that the delivery person got no response from my […]

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Zomato received online payment and did’nt deliver the food.

Posted on by Consumer Court
Name of Complainant Yashika
Date of ComplaintNovember 1, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato and paid through paytm, A few moments laters delievery boy called me and informed that he will not be able to deliver the food at given address. Zomato denied returning the money by giving false statement that i wanted to change the location. I wrote the exact location where i […]

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I purchased zomato gold member ship for rs1800 by paytym and applied a promocode of diwali which will give me rs1000 as zomato credit cashback .But it was not reflected and i m trying from last 4 hrs to reach them .There support team is just useless ,they are telling me there is a tech glitch write us email,that is not my fault .Now everybody is like nothing can happen.No customer care service. Pls sue them for this. I am a clg student here and rs1800 is a big amount for me .

Posted on by Consumer Court
Name of Complainant Shivam pandita
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Purchased membership on 31 oct 2019 Promocode DIWALIGOLD Paytym amount rs 1800 Cashback should be rs 1000   I purchased zomato gold member ship for rs1800 by paytym and applied a promocode of diwali which will give me rs1000 as zomato credit cashback .But it was not reflected and i m trying from last 4 […]

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Reversal of amount

Posted on by Consumer Court
Name of Complainant Krishna reddy v
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 21st October i have order which is attached below … First they have accepted the order and after half an hour they cancelled the order and got a call from them and spoke to them and gave left and right to the resutrant guys . They said sorry for the inconvience and they said they […]

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Zomato Customer service rude and unethical behavior, forced to collect order 1 km away from the delivery address or the order will be cancelled and i lose money and food was spilled in the bag

Posted on by Consumer Court
Name of Complainant Rajesh K
Date of ComplaintOctober 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sub: Order Number: 2137336304 I experience very bad behavior from Zomato customer service person and the food delivery person today. I ordered from 2 restaurants today in Pune from Zomato. 1 from Cake N Ballon and 2nd one from Taareef Restaurant. The delivery from cake n ballon was delivered on time at my doorstep but […]

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Late delivery of food order by Zomato

Posted on by Consumer Court
Name of Complainant Amit Pawar
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through zomato app from hotel Indish in Delhi at 2023h and delivery time shown on the app was 2112h. However, even after 2112h it was showing as food was being cooked in the kitchen. So, I called the restaurant wherein I was informed by Mr. Manish that there was a slight delay […]

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Found dead bug in food and item was missing from the thali in Zomato order

Posted on by Consumer Court
Name of Complainant Suman Hallur
Date of ComplaintOctober 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, This is regarding the Zomato order Number 1939729790. I ordered a thali which was missing plain rice. Most importantly raita had a dead bug in it. When tried to complaint with Zomato, they said sorry and tried to give a promo of 252 which is not even the money I paid for that thali. […]

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Ordered food from Zomato but didn’t get and money not refunded

Posted on by Consumer Court
Name of Complainant Srashti Gupta
Date of ComplaintOctober 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato in Gr noida  at 6:00 pm on 23-10-2019 but till 10:00 pm it is showing that food is on the way and after that food is showing delivered but I didn’t get the food .I had done online payment but not refunded and I sent mail to zomato but not […]

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Zomato Served non veg to a pure vegetarian family

Posted on by Consumer Court
Name of Complainant Annant Manocha
Date of ComplaintOctober 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home 12:30 am (23-10-2019). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It was fist time when we saw chicken in our […]

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