Complaints Regarding E-Com & Retail

Return or replacement of product ordered from paytm mall

Name of Complainant Mithilesh Rai
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Paytm mall order id- 6187929885 I have been trying to connect paytm since 5 days and still couldn’t, because of their customer service response. I have an issue to a product (Tshirt) i bought from paytm mall. The tshirt is not satisfactory and also damaged, i had selected it to return but the courier boy […]

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against an online shopping site FEBDEAL

Name of Complainant pratima singh
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I recieved a totally damaged and different product and the not am not able to make  any contact with the shopping site for my refund. I need my money back. Please help me. against an online shopping site FEBDEAL was last modified: October 16th, 2018 by Consumer Court

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Paytm Mall – Non refund of return

Name of Complainant Apurva Kashyap
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order has been picked up already and patym is not initiating refund. Instaed they are sending me message that seller has rejected return request. In the same order, one jeans also have been picked up but return is not initiated. Paytm Mall – Non refund of return was last modified: October 16th, 2018 by Consumer Court

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Wrong product delivered by Paytm

Name of Complainant Rachita
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered watch through Paytm but they have delivered different model. I have raised the return request but no updates on return pickup. I tried reaching support center but no one picks the call. Please do not buy anything from Paytm, they are doing fraud with customers. Wrong product delivered by Paytm was last modified: […]

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Wrong product delivered by Amazon.in

Name of Complainant Selden Pereira
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

hi team, ordered an iPhone X from amazon.in but then Samsung galaxy S9 got delivered.and the company is asking us to wait for their investigation and etc n not acknowledging their mistake Wrong product delivered by Amazon.in was last modified: October 16th, 2018 by Consumer Court

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Mandatory Fingerprint Verification

Name of Complainant Vanalata Bulsusu
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On requesting to apply for a new SIM at the Airtel Store (Airtel Store, 2-37/76, Vinayak Nagar, Gachibowli, Near ICICI Bank, Hyderabad, Telangana 500032), we were asked for a mandatory fingerprint biometric verification. I am uncomfortable in giving my fingerprint for privacy and security concerns, which are supported by a recent Supreme Court Ruling stating […]

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Order cancellation

Name of Complainant Vamshidar Reddy yennam
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 2 items in Paytm mall on 30th September,I paid through my Paytm wallet.App shows it will deliver on 9th September, still now it is not delivered and yesterday night my order cancelled without any information Order cancellation was last modified: October 16th, 2018 by Consumer Court

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Listing and showing false products and prices that they cannot provide

Name of Complainant Sarthak Upadhyay
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered an acer predator laptop during big billion days sale. The sale price was 69990 inr and the delivery was expected on 13th of october. On 15th of october i recieved a phonecall where they refused to deliver the laptop. They said to relace the order whichwas now at an incresed price of Rs […]

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Delivery and price related

Name of Complainant Navaldeep singh
Date of ComplaintOctober 15, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir maine paytm se kuch pair of chappal book kiye the us time unka price kreeb 39 tha. Payment bhi usi time kr di thi. Kreeb 10 days ke baad msg aaya k apka ordee cancel ho gya hai dubara book kijiye. Abhi uska price 100 se uper hai its fraud. Help me main usi […]

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Zomato does not have a order cancellation feature and neither provides a chat copy

Name of Complainant Ramcharan Aneladasu
Date of ComplaintOctober 15, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato order:1311941246, this order was delivered late and because of it i was late to my office, when i thought its too late and to cancel the order. They said there is no cancellation option. Further, when i asked them to provide me that chat copy, they said they do not have that feature either. […]

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