zomato

Refund issue with zomato

Name of Complainant Tanveer kaur
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order of nutella cake with zomato and they delievered a wrong product and the company had actuallly agreed to the fact that a wrong product was delievered.It was on 25th of september when i placed the order . Since then i have been trying to reach them. They reply to the […]

Read More...

Zomato incomplete order

Name of Complainant AHIN KUMAR DUTTA
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

undelivered product charged by Zomato. Service not delivered in time. Food quality is not good Customer Service is not good ( sarcastic statement used by agent s). Covering up what they did with promo codes Zomato incomplete order was last modified: October 21st, 2019 by Consumer Court

Read More...

I have been victim of fraud by zomato. As they have given me partial order and given false commitment of giving refund

Name of Complainant Mubashir Shaikh
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from pizza hut through zomato. It was 50% discount on two pizzas. I have selected the two options mentioned in the screenshot. But got delivery of only one. The bill was also showing one pizza however on zomato app it’s clearly mentioned in first choice and second choice that there were two […]

Read More...

Refusal to Refund the amount for failed order

Name of Complainant Andrew Manav Machado
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order via zomato on 01/10/2019 but the food was not delivered and i had made the payment online. I was refused a promo code for a fresh order when i was clearly entitled to and they denied me a replacement order. They had also promised me a “refund” of the amount […]

Read More...

Complaint against my food order no 2086202806 from Zomato

Name of Complainant Parikshit Srivastava
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered around 1600/- rs food, the less food was delivered to me neither Dal makhni Nor Shahi paneer delivered to me which cost around 600/- and the food was delivered to me was very Bad quality and less quantity.. please look into it .. they are fooling people like this very much..   […]

Read More...

Money not refunded by Zomato for a failed order.

Name of Complainant Siddharth
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed order via Zomato on 9-oct-2019 to be delivered to my home address. I also communicated to Zomato chat box to forward the home address to the delivery boy which they confirmed that they have forwarded to the delivery boy. The delivery boy went to another address and called me. When I informed […]

Read More...

Zomato made me to EAT Non-Veg for the first time in my LIFE

Name of Complainant Brungesh H V
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered Veg-Biriyani from HYDERABAD BIRYANI Restaurant on Zomato APP. I had my Biriyani Until I found 2 EGGs in it and later found out it was Non-Veg instead of VEG. Being a Pure Vegetarian from birth, It hurt my believes in my religion and had to face Consequences with my Family because of […]

Read More...

Promised credit on 3rd October still waiting

Name of Complainant Khushwant Yadav
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My order was cancelled by ZOMATO after 50minutes..I contacted them and they promised me 185+46credit on 3rd October…nd the credit is still under process. I contact them daily and the agents ask me to wait for 24-48hours. It’s been 16days, they’re not responding to my emails as well. Order number 1890865351 Promised credit on 3rd […]

Read More...

Promised credit on 3rd October still waiting

Name of Complainant Khushwant Yadav
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

My order was cancelled by ZOMATO after 50minutes..I contacted them and they promised me 185+46credit on 3rd October…nd the credit is still under process. I contact them daily and the agents ask me to wait for 24-48hours. It’s been 16days, they’re not responding to my emails as well. Promised credit on 3rd October still waiting […]

Read More...

Issue with below Orders: order 32449522 – order 32457774 by zomato

Name of Complainant Subbarao KEN
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have very bad experience on Oct 9th , the order number is 1999937346 and 1765147775 both time ordered the food at night 10pm and 11PM, when my first order never move status from food prepared after 1 hour status is it got delivered . i contacted customer care and refunded money. they told order […]

Read More...