zomato

Late delivery of food order by Zomato

Name of Complainant Amit Pawar
Date of ComplaintOctober 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through zomato app from hotel Indish in Delhi at 2023h and delivery time shown on the app was 2112h. However, even after 2112h it was showing as food was being cooked in the kitchen. So, I called the restaurant wherein I was informed by Mr. Manish that there was a slight delay […]

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Found dead bug in food and item was missing from the thali in Zomato order

Name of Complainant Suman Hallur
Date of ComplaintOctober 26, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, This is regarding the Zomato order Number 1939729790. I ordered a thali which was missing plain rice. Most importantly raita had a dead bug in it. When tried to complaint with Zomato, they said sorry and tried to give a promo of 252 which is not even the money I paid for that thali. […]

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Ordered food from Zomato but didn’t get and money not refunded

Name of Complainant Srashti Gupta
Date of ComplaintOctober 24, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato in Gr noida  at 6:00 pm on 23-10-2019 but till 10:00 pm it is showing that food is on the way and after that food is showing delivered but I didn’t get the food .I had done online payment but not refunded and I sent mail to zomato but not […]

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Zomato Served non veg to a pure vegetarian family

Name of Complainant Annant Manocha
Date of ComplaintOctober 23, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I am writing this letter to file a complaint about the food that was delivered to me At my home 12:30 am (23-10-2019). I am sorry to inform you that your food was unsatisfactory at such level. Which spoiled our mood at all. It was fist time when we saw chicken in our […]

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Refund issue with zomato

Name of Complainant Tanveer kaur
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order of nutella cake with zomato and they delievered a wrong product and the company had actuallly agreed to the fact that a wrong product was delievered.It was on 25th of september when i placed the order . Since then i have been trying to reach them. They reply to the […]

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Zomato incomplete order

Name of Complainant AHIN KUMAR DUTTA
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

undelivered product charged by Zomato. Service not delivered in time. Food quality is not good Customer Service is not good ( sarcastic statement used by agent s). Covering up what they did with promo codes Zomato incomplete order was last modified: October 21st, 2019 by Consumer Court

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I have been victim of fraud by zomato. As they have given me partial order and given false commitment of giving refund

Name of Complainant Mubashir Shaikh
Date of ComplaintOctober 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from pizza hut through zomato. It was 50% discount on two pizzas. I have selected the two options mentioned in the screenshot. But got delivery of only one. The bill was also showing one pizza however on zomato app it’s clearly mentioned in first choice and second choice that there were two […]

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Refusal to Refund the amount for failed order

Name of Complainant Andrew Manav Machado
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed an order via zomato on 01/10/2019 but the food was not delivered and i had made the payment online. I was refused a promo code for a fresh order when i was clearly entitled to and they denied me a replacement order. They had also promised me a “refund” of the amount […]

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Complaint against my food order no 2086202806 from Zomato

Name of Complainant Parikshit Srivastava
Date of ComplaintOctober 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered around 1600/- rs food, the less food was delivered to me neither Dal makhni Nor Shahi paneer delivered to me which cost around 600/- and the food was delivered to me was very Bad quality and less quantity.. please look into it .. they are fooling people like this very much..   […]

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