Refund not issued

Name of Complainant samik basu
Date of ComplaintNovember 5, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by samik basu:

The food delivery agent from zomato contacted me and spoke for 30secs regarding directions. Immediatly after keeping the call he cancelled the order stating cx not reachable… I called him back again and agent lied that someone else cancelled hence he cant deliver.. Now i have proofs and call timings for the same.. But zomato has not issued refund against this… I need to sue zomato for the same.

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