This Complaint is about Zomato food delivery are getting delayed Continuously. ( order # 1688747798 )

Name of Complainant Shashank Shekhar
Date of ComplaintNovember 6, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Shashank Shekhar:

I ordered the food from Zomato ( Uraban Grills Restaurant – Bangalore ) at 2:55 and the delivery time was 3:30 but the food hasn’t been delivered yet ( 4:30 PM ). When I am reaching Zomato Valet Ramegowda ( Zomato valet ) his phone is switched off and when I am trying to call on the zomato customer care number, their number is not in service. So after so long, I was able to chat with one of the zomato customer care executive. When I asked him for the compensation – he denied and as per the zomato rule, once order is placed, it is non-refundable.

Image Uploaded by Shashank Shekhar:

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