MakeMyTrip

Breach of Contract ( Denied stay even after full payment )

Posted on by Consumer Court
Name of Complainant Kareena Gupta
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked hotel room through MakeMyTrip app and paid full amount online. During checking at hotel, the hotel staff refused and said they have not received any such booking . I contacted MakeMyTrip customer care. The customer care agent said that I should find an alternative booking and pay for it myself. Breach of Contract […]

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Bus didn’t came on time

Posted on by Consumer Court
Name of Complainant Shobhit Bhaiji
Date of ComplaintJune 9, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked Neugo bus ticket with pnr 1658391on 08.06.2023 from Dehradun to Delhi via makeMyTrip. My pickup time was 5 pm but they called me and told bus got delayed by 30 min. After 5:30 pm they called and told bus will come at 6:00 pm when I called at 6:00 pm they told […]

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Make My Trip Credit note not fullfiled.

Posted on by Consumer Court
Name of Complainant SHASHI KUMAR
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a holiday package (Booking ID – NH77123254762550) from MMT but we were unable to aboard the flight beacuse of an unexpected passport issue, meanwhile although we requested for a refund. They did not agree stating that it is a non refundable package. However a credit note has been given from MMT mentioning […]

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Makemytrip holiday package refund

Posted on by Consumer Court
Name of Complainant Pooja Shah
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a holiday package from MMT. But the booking had go first flights so as the flights were cancelled, we requested for a refund. They did not agree telling that it is a non refundable package. The only option they gave us was to change the trip dates. We gave them alternative dates […]

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Go first Flight Cancellation Refund

Posted on by Consumer Court
Name of Complainant Ankit
Date of ComplaintMay 27, 2023
Name(s) of companies complained against ,
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have book flight from delhi to Leh, As go first cancelked all flights now. So i have to book another flight at high premium and also take insurance policy which claims if flight is canceled then 3000rs compensation will be given. Go first Flight Cancellation Refund was last modified: May 27th, 2023 by Consumer […]

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Refund not credited

Posted on by Consumer Court
Name of Complainant Umesh
Date of ComplaintMay 27, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear MMT team, I made a booking on 07 april-23 for Mr. Jamshid who is my guest doing some audit for organization. By late evening around 9:30 pm he visited hotel and found rooms are dirty and refused to stay there, I immediately call MMT team and told everything in details also merge my colleague […]

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Service not provided

Posted on by Consumer Court
Name of Complainant Aman Kumar
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I’ve booked 2 seats ( A/c sleeper) on 14 May, via MakeMyTrip from Haldwani to Delhi and paid Rs. 3129/ incl tax. But the bus not arrived. After contacting the bus operator I was told that the booked Bus is not in running condition. Further, they told us another Bus is going to Delhi, we […]

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Details given in site are wrong and so got a different train time after the booking.

Posted on by Consumer Court
Name of Complainant KASINATH S V
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

When i was booking a train to go to Ernakulam from Trivandrum it said that ten jan express is starting from tvpn at 8:55 and will reach at 12:55. It was ok for me so i booked the train 3tier ac . After the booking was done the booking came as the train will start […]

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MMT IS NOT READY TO SERVE AND PROVIDE FLIGHT WHICH IS PART OF HOLIDAY PACKAGE

Posted on by Consumer Court
Name of Complainant pankaj sharma
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear sir, I booked whole holiday package through make my trip for may end-june 2023. They book my flight through Gofirst, now they call me that u should book ur flight from other carrier as amt stuck in Gofirst. They only want to refund amt except flight amt. But in this case I pay to […]

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Makemytrip scams in the name of holiday bookings, need refund

Posted on by Consumer Court
Name of Complainant Pankaj chawla
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booking ID: NL2231333666114 Had the worst experience with mmt in my life or specially with ‘luxury tours’. 1st day at arrival I wasn’t provided with drivers number and also no mmt representatives were picking up my call, after waiting for an hour 1 called back and said that I arrived at terminal 3, and am […]

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