Complaints Regarding Railways

Refund of Cancelled Tickets by IRCTC

Name of Complainant Neelam Gogoi
Date of ComplaintJune 17, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Sir, On 4th May, I booked 4 tickets from Namrup to Guwahati of 26.05.2019 and 4 return tickets of the same dated 29.05.2019. I cancelled all the tickets on 23.05.2019 but I have not received any refund amount for the tickets till now. I inquired about the issue multiple times with the customer care […]

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IRCTC REFUND COMPLAINT

Name of Complainant sarathkumar R
Date of ComplaintJune 13, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I can book the train ticket through irctc website. Due to some resons i can cancelled my tickets on 22-05-2019. The refund process has been confirmed on 24-05-2019. But refund amount did not credited in my bank account. PNR number=  2361999749 Transaction no= 100001826225049 Refund amount= 2490.0 Refund reference no= 2431690524153336 Booking reference no= 9643290510162536 […]

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Money not refunded by paytm

Name of Complainant REENA SINGH
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Transaction ID: 100001875449451 Cancellation/Refund ID: 100000340635823 Refund Amount: 7800.0 Transaction Date: 8 Jun 2019 Money not refunded by paytm please check and refund as soon as possible. Money not refunded by paytm was last modified: June 12th, 2019 by Consumer Court

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Refund not received

Name of Complainant Shiv
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Booked a ticket on irctc and payment mode via Paytm using netbanking. Ticket was not successful and money refunded  by IRCTC to Paytm. Almost past a month, I did not receive amount back to my account. Refund not received was last modified: June 12th, 2019 by Consumer Court

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Money is debited from bank account but status shows “pending from bank end”

Name of Complainant Bidisha Mukherjee
Date of ComplaintJune 2, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked tickets on Sealdah Ajmer Express for 28th September. The money got debited from my bank account. But the status shows “Pending from Bank End” Money is debited from bank account but status shows “pending from bank end” was last modified: June 2nd, 2019 by Consumer Court

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Dear sir I was booked ticket and transection were failed and spent over a weak and balance are not added in my account

Name of Complainant Amit Pandey
Date of ComplaintMay 30, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Failed transection id 100001838257873 Ticket from Delhi to faizabad Dear sir I was booked ticket and transection were failed and spent over a weak and balance are not added in my account was last modified: May 30th, 2019 by Consumer Court

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IRCTC REFUND

Name of Complainant IKRAMUL HAQUE
Date of ComplaintMay 22, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

Dear Sir, I have file one TDR because of  Train Late More Than Three Hours and Passenger Not Travelled. but my refund till now not get. Therefore, I want to request you please refund my Ticket amount. IRCTC REFUND was last modified: May 22nd, 2019 by Consumer Court

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Ticket amaunt not refund

Name of Complainant Rakesh kumar sah
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

dear sir/ madam Mera name rakesh kumar sah hai main irctc ka use kar ke 1 ticket book kiya tha lekin kisi karan vash mujhe ticket cancil karna pada jiska detail pnr no.6127186215 Transaction id 100001746762427 Date of cancell e ticket 02/04/2019 Refund procesing date 03/04/2019 Refund reference no 30001090959084119760926 Eske rileted kitani bar e-mail […]

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Amount debited but didn’t get ticket

Name of Complainant Neerja
Date of ComplaintMay 9, 2019
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I booked a ticket on irctc app and as soon as the payment from bhim upi got confirmed the page logged out and when i re logged in i got a pop up message saying ticket not booked, pending from bank end Amount debited but didn’t get ticket was last modified: May 9th, 2019 by […]

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