| Name of Complainant | Ritika Arora |
| Date of Complaint | April 23, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
From the last two time while traveling I have the bus very dirty with insects , mosquito and dirty windows along with foul smell Dirty bus was last modified: April 23rd, 2024 by Consumer Court
Read More...| Name of Complainant | Ankita sharma |
| Date of Complaint | April 14, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
Charged so much and didn’t provided the services as mentioned, neither the AC was working Ac was not working was last modified: April 14th, 2024 by Consumer Court
Read More...| Name of Complainant | Sivakami AJ |
| Date of Complaint | April 13, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
NeuGo bus service is too delaying, Its just a waste of time for me. The bus already started from my pick up point an Hour lately. Even though its getting late they are in between stopping like 2 hours. This is just getting late for me personally. Bus is getting so delayed was last modified: […]
Read More...| Name of Complainant | Prateek Dugar |
| Date of Complaint | March 7, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
Neugo bus number MP04PA4212 and host phone number 9027016904 was very rude and also we were waiting at pickup point for 1 hour and every time he was giving wrong information also when I asked to stop at midway as they didn’t stop at pick up also said no Also customer care were very rude […]
Read More...| Name of Complainant | Rohit Agarwal |
| Date of Complaint | March 1, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
1. Instead of 7:15 pm bus reached pick up stop (sohna) at 7:45 pm 2. Bus is standing at toll plaza from last 15+ min. Wasting time unnecessary was last modified: March 1st, 2024 by Consumer Court
Read More...| Name of Complainant | Ruchika Gupta |
| Date of Complaint | February 2, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
I have booked the tickets from Delhi to Rishikesh 5:00PM, the bus is delayed and there was no prior information, I took a half day from office, deducted my salary to catch the bus on time but they didn’t have informed even, no call nothing, and still not telling the exact time, by how much […]
Read More...| Name of Complainant | Shobhit Maheshwari |
| Date of Complaint | January 22, 2024 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I have booked a ticket to travel from Chandigarh to Delhi for 15th of January,2024, my boarding point was HPCL Petrol Pump opposite ISBT Sector 43. I got SMS from Nuego regarding the Cabin crew who will accompany in this bus, At 2:50 pm I contacted him to confirm the Bus position, and he misinformed […]
Read More...| Name of Complainant | pallavi Jain |
| Date of Complaint | December 24, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Automobiles |
| Permanent link of complaint | Right click to copy link |
I booked tickets of neugo bus .My boarding point was sherpur chowk Ludhiana at 12:20 .Reached the point with my kids at 11:45 to avoid any problem But to my surprise when I called bus operator at 12:30 to ask the status of my bus i came to know that bus has been cancelled due […]
Read More...| Name of Complainant | Jaisrinivas.k |
| Date of Complaint | December 20, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
Dear Consumer Court, I am writing to bring to your attention a concerning issue I encountered while attempting to book bus tickets through the Neugo Electric Bus Booking App. The app displayed a price of 214+GST initially, but when I proceeded to book, the final amount jumped to 499. This sudden increase in pricing is […]
Read More...| Name of Complainant | Piyush Singh |
| Date of Complaint | December 11, 2023 |
| Name(s) of companies complained against | Neugo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
I did not receive bus number or any contact details of the conductor. Due to which i was lost searching for the bus. When I called the customer care helpline number they provided me with conductor number but it was not available. I tried calling that number repeatedly but it did not connect. And which […]
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