MakeMyTrip

Alternate flights/ full refund

Posted on by Consumer Court
Name of Complainant Amit Saxena
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Holiday Booking ID: NL2102703705644 I have booked a holiday package from MMT which includes flights, hotels, sightseeing, activities and transfers. I got a call from MMT and they asking to book the flights by own as Go-First flights are cancelled till 23rd May. I am surprised, even how they can say this to customer while […]

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holidays package booking Refund -MakeMyTrip-booking id:NL2222292256296

Posted on by Consumer Court
Name of Complainant SHASHIKUMAR P V
Date of ComplaintMay 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Reference No:10868538529857152 booking id:NL2222292256296 i booked MMT holidays package worth 1.34 lacs.and travel date 13/04/20220 due to covid lock down our ticket got cancelled MMT TEAM told after covid lockdown we will come back new booking we try to contact mmt team they not responding properly holidays package booking Refund -MakeMyTrip-booking id:NL2222292256296 was last modified: […]

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MMT falsely promised refund before holidays package booking, now saying non-refundable

Posted on by Consumer Court
Name of Complainant S V
Date of ComplaintMay 9, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked MMT holidays package worth 2.75 lacs. While booking MMT employee told me that all the bookings (hotel etc) are refundable that’s why prices were on the higher side. I could also see 1 rupee booking for the same hotels on MMT itself. They provided visa assistance (that was useless to be honest as […]

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Refund not credited

Posted on by Consumer Court
Name of Complainant gaurav
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had booked Varna Residency hotel at coimbatore dated 17th feb 2023 to 19th feb 2023. My booking id from MMT is NH23175247357070 of amount 2037 Inr. A special message Do not call MMT for confirming your booking it is confirmed flashing in my MMT account . When I reached there at hotel in night […]

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Didn’t get service

Posted on by Consumer Court
Name of Complainant Subhajit Mondal
Date of ComplaintApril 10, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear sir, I booked a bus from Kolkata to Mandermani for 7th April 2023, booking I’d NU710911049844574 and the PNR is 48MC5QAF. But bus provider didn’t attend my boarding location and didn’t contact with me at the time of travel so I can not getting the bus on that day and when I contact with […]

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Check-in Denial at hotel booked from Makemytrip

Posted on by Consumer Court
Name of Complainant Vipul Jain
Date of ComplaintFebruary 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Here is the detailed history of my case: 1. Booking ID: NH73009246641294 [Checkin Date : 13th Feb ] from makemytrip 2. I called up your executive (around 11 am) to check and confirm my late check-in around 5 pm with the hotel as the hotel number mentioned in the booking was not reachable. 3. Makemytrip […]

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Checkin Denial

Posted on by Consumer Court
Name of Complainant Bibhuti Dash
Date of ComplaintFebruary 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked one hotel in bhubaneswar, There was no option to pay at hotel so I paid full amount during booking. Got the confirmation. After that I started from my home which is 150 km from the hotel and they denied to provide accomdation as they might sold rooms to someone else. I tried to […]

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Package plan not updated on MMT app

Posted on by Consumer Court
Name of Complainant Karan Bansal
Date of ComplaintJanuary 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a travel package for Kerala which includes hotels and cab bookings. We were having discussion with Mithila Singh.BookingId is NL2122033610714. The trip cost was updated on 27th Jan 2023 but the itinerary is yet not updated. We are chasing makemytrip team since last 4 days but we are not getting any response […]

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Booking was failed but amount was deducted

Posted on by Consumer Court
Name of Complainant Samuel D M
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a booking unfortunately that was failed but my amount was deducted from MakeMyTrip wallet. Rs. 7530/- booking ID – NH72155235852144 transaction ID – 1995118848. Please solve my problem I need that money Booking was failed but amount was deducted was last modified: December 15th, 2022 by Consumer Court

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Checkin denied after reaching destination

Posted on by Consumer Court
Name of Complainant Rajesh Jaiswal
Date of ComplaintDecember 1, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked Collection O 70516 Hotel Scarlet hotel from MakeMyTrip app for Rs 1450 . but when I reached the location, I didn’t find the property , I called the property and he refused the check-in. In result I had to book new property which cost me extra money because of immediate booking and […]

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