MakeMyTrip

Charged increased before payment.again reduced after payment

Name of Complainant Pawan Kumar Mishra
Date of ComplaintSeptember 16, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was booking hotels in Goa span suite villas for 3 nights.Since morning it was showing price around 26k.In the evening when I made payment suddenly at payment page it showed 32k which I paid.Just after payment again it reduced to 26k.This is very bad and cheating. Charged increased before payment.again reduced after payment was […]

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Money deducted but booking not done

Name of Complainant Abhay Agarwal
Date of ComplaintSeptember 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Made a booking on MakeMyTrip. Amount got deducted from my account but the transaction showed as failed on makemytrip website. Money deducted but booking not done was last modified: September 2nd, 2019 by Consumer Court

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Wrong Hotel Booking and no Refund

Name of Complainant Sandeep
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a hotel in Oyo 10108 Tag House Pune for 14th Aug to 16th Aug but was not allowed to check in because the hotel had ended its contract with Oyo. However, Makemytrip made me stand and wait for alternative hotel for 1.5 hours and never called back despite multiple calls to their customer […]

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Worst outstation Cab Service

Name of Complainant Suresh Kumar Pareek
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked outstation cab from Jaipur to Terminal 3 IGI airport New Delhi on 27 May. Driver reported late. After about 100 km, cab broken-down and driver was handling casually, seems reluctant to continue journey. I have to terminate journey st Kotputli after 1.30 hrs waiting and took another vehicle on personal request. Lodged complaint with […]

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MakeMyTrip Complaint: Worst cab service

Name of Complainant Suresh Kumar Pareek
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked outstation cab from Jaipur to Terminal 3 IGI airport New Delhi on 27 May. Driver reported late. After about 100 km, cab broken-down and driver was handling casually, seems reluctant to continue journey. I have to terminate journey st Kotputli after 1.30 hrs waiting and took another vehicle on personal request. Lodged complaint with […]

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Deficiency in Services by Makemytrip

Name of Complainant Suresh Kumar Pareek
Date of ComplaintJune 11, 2019
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked outstation cab from Jaipur to Terminal 3 IGI airport New Delhi on 27 May. Driver reported late. After about 100 km, cab broken-down and driver was handling casually, seems reluctant to continue journey. I have to terminate journey st Kotputli after 1.30 hrs waiting and took another vehicle on personal request. Lodged complaint with […]

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Amount Incorrectly charged on Credit Card

Name of Complainant Shahin Govani
Date of ComplaintJune 22, 2018
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had made a Hotel Booking (Booking ID # NH2P003578167676) through Makemytrip.com. This was a fully refundable pay at hotel booking. I cancelled the hotel booking much before the cut off time, however the hotel charged my Credit Card with the entire amount of booking. Makemytrip is not refunding the amount to my card stating they […]

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Makemytrip denying refund

Name of Complainant Abhishek
Date of ComplaintMarch 8, 2018
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We did a mistake a booked a package for Maldives to gift to a dear friend for her Honeymoon through Makemytrip, Shortly after her wedding around last week of February Political unrest started in Maldives, We requested Make my trip to look into the issue and cancel with full refund as it wasnt safe to […]

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Make my trip refund no response and uninformed transaction from bank account

Name of Complainant Varsha
Date of ComplaintFebruary 7, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve two complaints on make my trip. Firsty, I haven’t received a refund of Rs. 2660 as I received a booking fail mail from them and no response even Arey I’ve asked them many times. Secondly, I’ve been observing transaction from my bank ain’t to MMT without my knowledge. Although it’s credited back but I […]

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