Makemytrip holiday package refund

Name of Complainant Pooja Shah
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja Shah:

I had booked a holiday package from MMT. But the booking had go first flights so as the flights were cancelled, we requested for a refund. They did not agree telling that it is a non refundable package. The only option they gave us was to change the trip dates. We gave them alternative dates but still they haven’t responded and we almost paid 1lakh for the holiday package. They have made the trip planning a nightmare. We are not interested in travelling with MMT anymore. We are not getting any proper response also from them. Please help with the refund

Image Uploaded by Pooja Shah:

Makemytrip holiday package refund

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