Yatra.com

Money got deducted but booking hasn’t happned

Posted on by Consumer Court
Name of Complainant Soubhagya Ranjan
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 13 October 2022, i was trying to book hotel on yatra website but in that process my money got deducted but booking hasn’t happned. I waited for some time still i haven’t receive any mail or text message My yatra acount linked to phone no – 7008170788 I am very unhappy with this service, […]

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I made a payment for a bus booking from Tiruchendur to Vellore on 10th October 2022 but the ticket is not booked

Posted on by Consumer Court
Name of Complainant Mohamed Irsath
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I made a payment for a bus booking from Tiruchendur to Vellore on 10th October 2022 but the ticket is not booked I made the payment through Gpay of amount 957. Attached the screenshot for your reference. Please help me to get the refund from Yatra.com I made a payment for a bus booking from […]

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No support for error in TDR filing

Posted on by Consumer Court
Name of Complainant Vipin
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I could not file TDR due to Yatra website and app giving error while filing TDR, there is no calling number for yatra to get immediate response on this. I have sent mail on rail@yatra.com and support@yatra.com but no response. My train departure time is 05:40 AM 25- September 2022 but due to chart prepared […]

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Yatra.com not refunding amount when the flight is cancelled by airline

Posted on by Consumer Court
Name of Complainant Vijayta Singh
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an airticket from delhi to lko from yatra.com . The flight got cancelled from airline and thus I was entitled for entire refund. However yatra.com didn’t process my refund and when I wrote an email they deducted some amount claiming that convenience fees is non refundable . Well if the airline itself has […]

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Money debited By yatra.com but rail booking not reflected

Posted on by Consumer Court
Name of Complainant Fahad Rehan
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I was booking a ticket from LKO to DDN on 29th September via my yatra account and the sum of Rs 5145 was debited from my Bank via UPI to Yatra.com’s UPI ID but the booking was not reflected in my account as transaction failed but Yatra is not returning my money. There is no […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Shruity Govil
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a flight ticket from Yatra.com on 19th August but by mistake booked it for the wrong date. Within half an hour I called indigo people and they processed the complete refund as per the rule within another half an hour. Since that day I am just trying to reach out to yatra.com for […]

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Asking for Yatra.com

Posted on by Consumer Court
Name of Complainant HARIKRISHNAN S
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a room for three days on 25 aug to 28 th aug..In hotel mp temple inn, Kumbakonam.from yatra.com.by paying 5290/-..but the hotel receptionist..denied giving the room…saying they don’t have any room booking from yatra.com…i didn’t get the room… when I reached the yatra.com customer care…they said they will resolve it…and initiate refund in […]

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100% Refund given airlines but yatra did not

Posted on by Consumer Court
Name of Complainant Sudhakar Pandiri
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a Airasia flight using Yatra Website from Bangalore to Visakhapatnam. I have cancelled it with the help of Airasia as the segement selection is incorrect. Airasia gave 100% refund but Yatra did not. Plz help on this case.. attached 100% Refund given airlines but yatra did not was last modified: August 27th, […]

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Regarding non refund of money which got deducted

Posted on by Consumer Court
Name of Complainant Amulya
Date of ComplaintAugust 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Regarding transaction is 154463115073, no redund has yet been credited to my account. Kindly do the needful. I’ve been calling you constantly, yet no one is providing any assistance. Kindly look strongly Into the matter as it’s been more than a month now Regarding non refund of money which got deducted was last modified: August […]

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Ref No 0208220070486: Money not refunded yet after 48 hours of cancellation

Posted on by Consumer Court
Name of Complainant Anubhav gupta
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a hotel with Yatra.com, reference number 0208220070486 on 2nd of August, 2022. UPI reference is 221407090726 for the transaction of Rs 12, 867. I cancelled the booking same day on 2nd August 2022 but even after 48 hours my money has not been refunded. Customer care is not picking up my calls. […]

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