Yatra.com

Yatra.com not refunding amount when the flight is cancelled by airline

Posted on by Consumer Court
Name of Complainant Vijayta Singh
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an airticket from delhi to lko from yatra.com . The flight got cancelled from airline and thus I was entitled for entire refund. However yatra.com didn’t process my refund and when I wrote an email they deducted some amount claiming that convenience fees is non refundable . Well if the airline itself has […]

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Money debited By yatra.com but rail booking not reflected

Posted on by Consumer Court
Name of Complainant Fahad Rehan
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Railways
Permanent link of complaint Right click to copy link

I was booking a ticket from LKO to DDN on 29th September via my yatra account and the sum of Rs 5145 was debited from my Bank via UPI to Yatra.com’s UPI ID but the booking was not reflected in my account as transaction failed but Yatra is not returning my money. There is no […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Shruity Govil
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a flight ticket from Yatra.com on 19th August but by mistake booked it for the wrong date. Within half an hour I called indigo people and they processed the complete refund as per the rule within another half an hour. Since that day I am just trying to reach out to yatra.com for […]

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Asking for Yatra.com

Posted on by Consumer Court
Name of Complainant HARIKRISHNAN S
Date of ComplaintAugust 31, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a room for three days on 25 aug to 28 th aug..In hotel mp temple inn, Kumbakonam.from yatra.com.by paying 5290/-..but the hotel receptionist..denied giving the room…saying they don’t have any room booking from yatra.com…i didn’t get the room… when I reached the yatra.com customer care…they said they will resolve it…and initiate refund in […]

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100% Refund given airlines but yatra did not

Posted on by Consumer Court
Name of Complainant Sudhakar Pandiri
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked a Airasia flight using Yatra Website from Bangalore to Visakhapatnam. I have cancelled it with the help of Airasia as the segement selection is incorrect. Airasia gave 100% refund but Yatra did not. Plz help on this case.. attached 100% Refund given airlines but yatra did not was last modified: August 27th, […]

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Regarding non refund of money which got deducted

Posted on by Consumer Court
Name of Complainant Amulya
Date of ComplaintAugust 23, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Regarding transaction is 154463115073, no redund has yet been credited to my account. Kindly do the needful. I’ve been calling you constantly, yet no one is providing any assistance. Kindly look strongly Into the matter as it’s been more than a month now Regarding non refund of money which got deducted was last modified: August […]

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Ref No 0208220070486: Money not refunded yet after 48 hours of cancellation

Posted on by Consumer Court
Name of Complainant Anubhav gupta
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a hotel with Yatra.com, reference number 0208220070486 on 2nd of August, 2022. UPI reference is 221407090726 for the transaction of Rs 12, 867. I cancelled the booking same day on 2nd August 2022 but even after 48 hours my money has not been refunded. Customer care is not picking up my calls. […]

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Hotel booking fraud

Posted on by Consumer Court
Name of Complainant Chandan Chopra
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Actually, I have fraud through Yatra.com. I booked a Single Bedroom With Private Bathroom to stay on 05 Aug 2022 in OYO TOWNHOUSE 225 ASHIYANA MUKUT BAZAR Lucknow ,I got the booking confirmation through e-mail & sms after payment from my end .My booking reference Number – 0508220092808 &Hotel Confirmation Number – YAT0008810627 ,but when […]

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Refund not received

Posted on by Consumer Court
Name of Complainant Dilraj Singh
Date of ComplaintJuly 13, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi…My name is Dilraj Singh and i booked flight from Chandigarh to goa for 21st july 2022 but i cancelled it on 21 june 2022. After that airline send me a email about refund 18018 rs. after deduction charges on 23rd june 2022 to booking partner yatra.com but yatra didn’t give me refund till yet. […]

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misguided by Yatra.com and still awaited for my Hotel booking Invoices after multiple reminder

Posted on by Consumer Court
Name of Complainant Praveen Singh Deopa
Date of ComplaintJuly 8, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

yatra.com has no customer support, mentioned number of support are not in working condition. Even after multiple mails to yatra.com my hotel tax Invoice was not received from 02nd July to 05th July and as per Mr. Naveen Goswami from Yatra “Yatra is not authorized to issue any Invoice”. And the booking Invoice has already […]

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