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No support for error in TDR filing

Name of Complainant Vipin
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Vipin:

I could not file TDR due to Yatra website and app giving error while filing TDR, there is no calling number for yatra to get immediate response on this. I have sent mail on rail@yatra.com and support@yatra.com but no response.
My train departure time is 05:40 AM 25- September 2022 but due to chart prepared by 9:00 PM on 24-Sep-2022 due to change in rules I could not cancel my ticket on yatra.com as it keeps on giving error could not cancel ticket due to chart prepared.

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One thought on “No support for error in TDR filing

  1. Dear Vipin. Greetings from Yatra.com! Sorry for the trouble caused. We would like to inform you that TDR was successfully filed from our end against PNR 2448554924. Hence request you to kindly wait for the same to get authorized. Regards Yatra Care

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