| Name of Complainant | |
| Date of Complaint | October 12, 2022 |
| Name(s) of companies complained against | Yatra.com |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I made a payment for a bus booking from Tiruchendur to Vellore on 10th October 2022 but the ticket is not booked
I made the payment through Gpay of amount 957. Attached the screenshot for your reference. Please help me to get the refund from Yatra.com
Image Uploaded by Mohamed Irsath:
Dear Mohamed Irsath,
Greetings from Yatra.com!
This is regarding your request under booking reference number 1210220080405.
We would like to inform you that a refund of INR 957.00 for your booking is being processed.
Kindly note, Refund will be processed from Yatra’s end in 24 hrs . You will receive an email notification once the refund will be processed from our end.
Further, the private sector banks may take 2-3 working days and public sector banks may take 5-7 working days to credit the amount into your account
Regards,
Yatra Care