NUEgo

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Refund not Credited

Name of Complainant Tanushree
Date of ComplaintJuly 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi this is regarding my refund after my journey got cancelled by NueGo. My journey was on 8th july 2023 Noida to Rishikesh but NueGo cancelled the Bus on 3rd of july 2023 stating that the highway is block due to Kavad Yatra 4th July 2023 to 17th July 2023. But still I have not […]

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I was misguided by nuego service at kashmiri gate delhi,for my bus from dekhi to mathura [RESOLVED BY REFUND]

Name of Complainant Vineet Singh
Date of ComplaintJuly 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Nuego travel agency said that bus will be departed from sarai kale khan,without giving me the boarding point. And after reaching at sarai kale khan, bus conductor call me and said that you have to come at indian oil petrol pump, which requires 2 hour to reach there. And due to which my bus was […]

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Wrong Ticket

Name of Complainant Krishna Kumar Tripathi
Date of ComplaintJuly 6, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I onboarded in Ambala, conductor came & asked me to give Rs 500, when I asked for ticket, he said will get SMS because we operate in online model, no hard copies of ticket, but I haven’t received SMS of ticket, then I approached him to ensure my ticket, then after half an hour I […]

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Bus driver did not wait for me at point of pickup

Name of Complainant Deepak Ashwal
Date of ComplaintJuly 3, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus driver from Delhi, kashmiri gate to Chandigarh, at 4:30 PM, they did not wait for me at a bus stop point Bus driver did not wait for me at point of pickup was last modified: February 11th, 2025 by Consumer Court

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I book nuego bus. i will pay but that side not confirmation

Name of Complainant Purna Biswal
Date of ComplaintJune 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked ticket from delhi to chandigarh chandigarh in morning 12 o clock nuego site. But I didn’t have any information. Money already deduct my account bt not refund. I book nuego bus. i will pay but that side not confirmation was last modified: February 11th, 2025 by Consumer Court

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Inoperative bus service

Name of Complainant Anandita sharma
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

My bus was at 12:00pm, and i called the bus operator to wait for a min or update me for next stop so I could reach, he did not inform me about the bus location and was very rude in behaviour and because of him not being cooperative I missed my bus, am a student […]

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Nuego Not dropping at correct location

Name of Complainant Karan Pal
Date of ComplaintJune 17, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

It was pathetic experience as my timing was 12:30 AM but bus arrived at 2 AMI have travelled with PNR 1696274 my pick location was nue go lounge and drop location was sector 22 picadilly, but during drop the bus conductor Mr. Amit was dropping me to sector 34 round about and said go to […]

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The complaint is regarding Nuego bus service the boarding location was given incorrectly by the company and then the driver didn’t pick the passenger and started the journey the bus was already late and the location given by the company was incorrect

Name of Complainant Ajay paliwal
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I booked ticket from nuego bus service from Noida fo rishikesh the pickup location given by the company was incorrect hence the bus was missed i contacted the customer care but they have not started any refund. The complaint is regarding Nuego bus service the boarding location was given incorrectly by the company and then […]

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Bus is late by 7 hours, AC is not working. [RESOLVED]

Name of Complainant Narender Singh Verma
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Here are the trip details for my NueGo booking with PNR 1681366 – Coach No: DL51GD2953 Contact (Host): 6239742010 Call Support: 18002679001 Seat/s: 6D,6C,6B,6A Reporting time: 09:35 AM Pickup: Zirakpur (Bustm Travels) Address: Singhpura Red Light, Zirakpur, Landmark: Opp Hotel Vintage The bus was to be dropped at New Delhi 2:20PM. Bus took 3 hours […]

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Refund not returned

Name of Complainant Sanjana Kale
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

On 21 may 2023 my bus was canceled because it wasn’t charged they haven’t refunded the money yet. Refund not returned was last modified: February 11th, 2025 by Consumer Court

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