NUEgo

has responded to this post

Overcharged for ticket

Posted on by Consumer Court
Name of Complainant Shivansh Singh
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Complaint is for Nuego bus from Chandigarh to Delhi, First there was no online booking, stepped directly into bus from Chandigarh. Conducter was very and said bus has flat ticket of Rs 600, I told him that I want ticket till Sonipat but he refused and asked to get down from bus. I paid him […]

Read More...

has responded to this post

Waste of time

Posted on by Consumer Court
Name of Complainant Abhimanyu Singh
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am travelling by Nuego second time and first time thier bus battery was defected and today 26th August 2023 I booked for 2.50 departure time bus from bhopal to Indore.that started around 4 it wasted one hour unnecessary waiting for other transit passengers.my seat number was 10D.booked by werma travels. Waste of time was […]

Read More...

has responded to this post

Nuego bus service via paytm

Posted on by Consumer Court
Name of Complainant Pooja saroha
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked the nuego bus tickets online via paytm… the bus had to depart at 12 pm … when i was on my way, there was a lot of traffic …. I thought i would miss the bus…. So i called the driver/conductor (I don’t know who picked up the call) and told them that […]

Read More...

has responded to this post

Rat nibbled my bag and made several cuts

Posted on by Consumer Court
Name of Complainant Prakshep Goswami
Date of ComplaintAugust 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I was traveling from nuego electric bus . It was my first experience in that bus . I fully supported them and hand on my new bag full of clothes and stuffs to them . But when I received my bank at bhopal I saw that rat has nibbed my bank not from one place […]

Read More...

has responded to this post

Refreshment point

Posted on by Consumer Court
Name of Complainant V SANTHY
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

V Santhy Pondicherry Dear Nuevo Customer Service, I am writing to bring to your attention a concerning experience I had during a recent bus ride with your company. On 17/8/23, I was a passenger traveling from Pondicherry to Chennai. During our journey, the bus made a scheduled stop at a refreshment point, which I believe […]

Read More...

has responded to this post

Poor NueGo bus service

Posted on by Consumer Court
Name of Complainant Ajeet Kumar
Date of ComplaintAugust 15, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus ticket from Delhi to Rishikesh on Goibibo app. The company is NueGo. They didn’t picked me from designated boarding point at Anand Vihar NueGo pickup point. I have been waited infront of Nuego office counter but no one was available from Nuego to whoom I can reach out to get details. […]

Read More...

has responded to this post

Luggage Nibbled by Rat

Posted on by Consumer Court
Name of Complainant Sakshi Modi
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am travelling from Indore to Bhopal first time to Nuego Bus and my experience in that bus was so worst. My luggage Nibbled by Rat. No action needed from staff side. Luggage Nibbled by Rat was last modified: February 11th, 2025 by Consumer Court

Read More...

has responded to this post

Bus Broke Down In Middle Of Highway [RESOLVED]

Posted on by Consumer Court
Name of Complainant Satyam
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I Was Travelling From Delhi To Dehradun. I Paid Full Amount And Now The Bus Is Stopped In The Middle Of A Highway Near Meerut.Bus Driver And Conducter Saying That Backup Bus Will Arrive In 2 Hours. Me And Other 20+ Passengers are suffering because here no Restaurant no dhabas nothing is available we are […]

Read More...

has responded to this post

Refund not given by Nuego.

Posted on by Consumer Court
Name of Complainant Sahil Sharma
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked 3 seats from Delhi to Haridware for July 01’23 because of some urgency I didn’t travel and cancelled the tickets. The 1/3 refund has been initiated by nuego and 2/3 is still remaining it’s been 40 days! Very bad services, Unethical! Refund not given by Nuego. was last modified: February 11th, 2025 by […]

Read More...

has responded to this post

Poor bus service [RESOLVED]

Posted on by Consumer Court
Name of Complainant Rajat Rana
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a bus ticket from Delhi to Chandigarh on Make my trip app. The company is NueGo. They delayed the bus by 1.5 hours and then on toll tax also they delayed it by 1 hour. So total delay was around 3 hours. It was really a harassment to the passengers and when we […]

Read More...