| Name of Complainant | |
| Date of Complaint | June 20, 2023 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My bus was at 12:00pm, and i called the bus operator to wait for a min or update me for next stop so I could reach, he did not inform me about the bus location and was very rude in behaviour and because of him not being cooperative I missed my bus, am a student I don’t earn money on my own, you should at least help someone for trip and update about bus. I want my refund for I missed my bus because of you guys and that guy was lying and your app tracker is also fake it showed the wrong location as it was showing that bus was there, and the operator said that bus has left already.
Bus no. DL51GD 2980
Dear Customer, we sincerely apologize for any inconvenience caused and want to assure you that we will look into this on priority. Kindly share your contact number and PNR number with us. Rest assured, we will investigate the issue thoroughly and offer you the best possible resolution.