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Inoperative bus service

Name of Complainant Anandita sharma
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Anandita sharma:

My bus was at 12:00pm, and i called the bus operator to wait for a min or update me for next stop so I could reach, he did not inform me about the bus location and was very rude in behaviour and because of him not being cooperative I missed my bus, am a student I don’t earn money on my own, you should at least help someone for trip and update about bus. I want my refund for I missed my bus because of you guys and that guy was lying and your app tracker is also fake it showed the wrong location as it was showing that bus was there, and the operator said that bus has left already.
Bus no. DL51GD 2980

Image Uploaded by Anandita sharma:

Inoperative bus service

One thought on “Inoperative bus service

  1. Dear Customer, we sincerely apologize for any inconvenience caused and want to assure you that we will look into this on priority. Kindly share your contact number and PNR number with us. Rest assured, we will investigate the issue thoroughly and offer you the best possible resolution.

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