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Bus is late by 7 hours, AC is not working. [RESOLVED]

Name of Complainant Narender Singh Verma
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Narender Singh Verma:

Here are the trip details for my NueGo booking with PNR 1681366 –
Coach No: DL51GD2953
Contact (Host): 6239742010
Call Support: 18002679001
Seat/s: 6D,6C,6B,6A
Reporting time: 09:35 AM
Pickup: Zirakpur (Bustm Travels)
Address: Singhpura Red Light, Zirakpur,
Landmark: Opp Hotel Vintage
The bus was to be dropped at New Delhi 2:20PM. Bus took 3 hours for charging. After that the AC of the bus failed after coming to Karnal, the driver and conductor of the bus are laughing at our problems.
I am writing this complaint at 6:41 p.m.
Where the bus service is so pathetic, the passenger is taken care of, that bus service should be stopped immediately, I want my refund.

Image Uploaded by Narender Singh Verma:

One thought on “Bus is late by 7 hours, AC is not working. [RESOLVED]

  1. Dear customer, , we would like to inform you that we have initiated your refund, which will appear in your source account in 5-7 working days.

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