NUEgo

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Nuego Bus Starting ISBT Kashmere gate to Haridwar

Posted on by Consumer Court
Name of Complainant Ajay Kumar
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Guest, For your NueGo booking with PNR 2275679, please find the trip details: Coach No: DL51GD9111 Contact: 8979332223 As per the above detail I reached on my boarding point 20 minutes ago. The bus started 15 Min late at 21:15 from ISBT Kashmere Gate and even after it the operators are wandering in delhi […]

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Bus was delayed 2 hour and Driver did not picked me location provided by Host

Posted on by Consumer Court
Name of Complainant Ajay kumar
Date of ComplaintSeptember 24, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hii I wanna raise complaint against Nuego bus service Host and driver because of them I have to suffer alot and did not get bus at 10o’clock at that place. The Ankit sharma Nuego bus host confirmed pickup location to me and then I waited around 2hr 45 min the passes in front of me […]

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NueGo services not customer friendly

Posted on by Consumer Court
Name of Complainant Brahm Tiwari
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked ticket for vrindavan through paytm app and reach to Rajiv chawk pick up point before 1and half our before and call on provided contact no. Asked about the exact location and I have shared my location and told if you reach at point pls call me. I was waiting continue after the […]

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Bus left before time due to irresponsible behaviour of staff

Posted on by Consumer Court
Name of Complainant Dr Vikalp yadav
Date of ComplaintSeptember 7, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Bus left before time from stand and giving excuses After calling him 12 times he responded to the call and just said bus left the stand. They dont value the time of other person . Am a Doctor and i have a meeting in jaipur and this bus operator left me ! Not at all […]

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Unknown person entered in the bus by female conductor without ticket

Posted on by Consumer Court
Name of Complainant Lokesh more
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Person without ticket been entered in the bus by female conductor and the person is consuming gutka also both female and the person are not maintaining the discipline by talking loudly Unknown person entered in the bus by female conductor without ticket was last modified: February 11th, 2025 by Consumer Court

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I Missed Bus Due To Staff

Posted on by Consumer Court
Name of Complainant Shivani Singh
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

No proper time And No communication by staff. I missed my bus because of irresponsible attitude. I reached Before time but These Is No Bus In Address. No staff available At Botanical Garden, I Pay 700 Rs For Ac Nuego Bus Service. I Missed Bus Due To Staff was last modified: February 11th, 2025 by […]

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Delay in service and no response

Posted on by Consumer Court
Name of Complainant Vikas rana
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Delay in bus service , not for one but al buses are late , no proper time no communication by staff. No staff available at Kashmir gate bus lounge. Delay for 2 to 3 hour’s Delay in service and no response was last modified: February 11th, 2025 by Consumer Court

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Misbehaved and Abusive Language Issue – NueGo Lounge – Kashmere Gate

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintAugust 28, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Dear Concern, This is regarding a very serious issue which was emerged at Kashmere Gate NueGo Lounge. I am briefly stating the issue below : I purchased two tickets from New Delhi ISBT to Ambala from NueGo counter at 2:05 PM, the timing was 3:30 PM. I was accompanied with my wife and a three […]

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co. Takes bus booking onboard the customer and drop is customer in midway in the name of bus fault

Posted on by Consumer Court
Name of Complainant Chaina Ram Poshik
Date of ComplaintAugust 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have booked Nuego Bus from Rishikesh to Delhi for 7 seats and onboard the bus on 27-08-2023 and in the midway driver stopped bus in the name of bus’s technical fault and asking all passengers to vacate the bus saying company will refund full fare amount without giving any consideration to time, long distance […]

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Overcharged for ticket

Posted on by Consumer Court
Name of Complainant Shivansh Singh
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Complaint is for Nuego bus from Chandigarh to Delhi, First there was no online booking, stepped directly into bus from Chandigarh. Conducter was very and said bus has flat ticket of Rs 600, I told him that I want ticket till Sonipat but he refused and asked to get down from bus. I paid him […]

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