|Name of Complainant|
|Date of Complaint||September 14, 2023|
|Name(s) of companies complained against|| NUEgo
|Category of complaint||Tours & Travels|
|Permanent link of complaint||Right click to copy link|
|Share your complaint on social media for wider reach|
I have booked ticket for vrindavan through paytm app and reach to Rajiv chawk pick up point before 1and half our before and call on provided contact no. Asked about the exact location and I have shared my location and told if you reach at point pls call me. I was waiting continue after the pick up time and call to customer care neu go they told bus operated will call you when reach to pick up location don’t worry wait. But again talked to in given they told me they left pick up point then 3 times I have conversation with customer care but not given appropriate response.
NueGo customer service person refuses to refund money also. And suggest me to take alternate convence.