| Name of Complainant | |
| Date of Complaint | August 27, 2023 |
| Name(s) of companies complained against | NUEgo |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have booked Nuego Bus from Rishikesh to Delhi for 7 seats and onboard the bus on 27-08-2023 and in the midway driver stopped bus in the name of bus’s technical fault and asking all passengers to vacate the bus saying company will refund full fare amount without giving any consideration to time, long distance of journey, passengers service commitment, safety and travel arrangement of female passengers. While trying contacting to companies customer care no satisfactory response is given saying this time no one is available in office who can arrange for alternate vehicle and not connecting with any senior officials of the company.
Image Uploaded by Chaina Ram Poshik:
Dear Customer, we sincerely apologize for any inconvenience caused and want to assure you that we will look into this on priority. Kindly share your contact number and PNR number with us rest assured, we will investigate the issue thoroughly and offer you the best possible resolution.