Flipkart ( Email id of Flipkart cs-head@flipkart.com

Refund rejected and now being harassed by collections

Name of Complainant Rahul Sharma
Date of ComplaintSeptember 13, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order No:- OD429023884069584100 This order has already been returned on 04/09/23 as the product was defective,scratches and it looks like it is used and MRP tag not received for which I have requested the return however now Flipkart has rejected my refund stating that they have not received the order yet and it’s out of […]

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Received totally different product

Name of Complainant Ganapathy
Date of ComplaintApril 6, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Have ordered a Large 35 L Backpack SHINCHAN_HD_Casual Backpack|School Bag 35L|College Bag Backpack on March 28th, 2023 received a totally different product Like sambar podi, rasam podi etc on April 1st 2023. I am following up for the past 2 weeks for replacement or refund. Nothing happened. Please help me out. Received totally different product […]

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Refund rejected and now being harassed by collections

Name of Complainant Anand Singha
Date of ComplaintFebruary 22, 2023
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

This order has already been returned on 15/10/22 as the product was defective and broken for which I have requested the return however now Flipkart has rejected my refund stating that they have not received the order yet and it’s out of the return window its an error that has been done by their end […]

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Worst service by Flipkart-automatic cancellation of product

Name of Complainant Mahesh Pakhare
Date of ComplaintOctober 18, 2022
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked a Fridge and Tv set on 13 th October 2922 8.30 pm via Flipkart.. Subsequently on the same day at 9.00 pm I changed my delivery slot to 27 th October via customer executive…Mr pramod as I was not able to do it in app. As I did not get any message or […]

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ORDER PLACE BUT NOT DELIVERED.

Name of Complainant Ajinkya Badhan
Date of ComplaintOctober 10, 2022
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered a mobile from Flipkart on 23rd September 2022, but today its 8th of October yet they haven’t delivered my order to me and giving silly excuses to wait till 12th October and etc. My order id of Flipkart is : OD126077042906531000. Please look into the matter, I am in a lot of […]

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ORDER PLACE BUT NOT DELVERED 8 DAYS AGO

Name of Complainant RAKESH PALIWAL
Date of ComplaintMarch 22, 2022
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I HAD ORDER HANDSET FROM FLIPKART ON 13TH MARCH 2022 AND DELIVERY SCHEDULE WAS 14TH MARCH 2022 BUT STILL NOT DELIVERED ALSO NOT SHIPPED TILL NOW. I COMPLAINT TO FLIPKART CUSTOMER CARE UPTO 15 TIMES BUT ISSUE NOT RESOLVED TILL NOW. PROPER RESOLUTION NOT PROVIDED BY FLIPKART. MY ORDER NO. OD124402624897934000. ORDER PLACE BUT NOT […]

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Order cancelled without customer concern

Name of Complainant Tisa
Date of ComplaintNovember 4, 2020
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered Samsung galaxy F41 in exchange of old phone at exchange value of 2750. While verifying the delivery guy said I I’ll have to pay 1500 extra for the exchange rate. To which I said I need to think and the delivery guy asked if product needs to be rescheduled, and I said yes […]

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Order cancelled without customer concern

Name of Complainant Tisa
Date of ComplaintOctober 26, 2020
Name(s) of companies complained against ,
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I ordered Samsung galaxy F41 in exchange of old phone at exchange value of 2750. While verifying the delivery guy said I I’ll have to pay 1500 extra for the exchange rate. To which I said I need to think and the delivery guy asked if product needs to be rescheduled, and I said yes […]

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Flipkart had Blocked the Account when I had Esclated them the Damage Product of Milk Powder to them when I had received damage

Name of Complainant Malani Borkar
Date of ComplaintAugust 7, 2020
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

OD119237810909105000 OD119237817768526000 OD119237821663431000 OD119237824721348000 OD119237829575354000 This is 5 order I had order of Milk Powered because the amount was low so I had ordered 5 qty of different order but I didn’t knew I will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed […]

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