Booking.com

HOTEL CANCEL BOOKING BY DEMANDING EXTRA MONEY

Name of Complainant BISWAJIT RAY
Date of ComplaintJanuary 8, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sir, On 21/12/2023 I have online booked Executive Hotel Paris Gennevilliers through booking.com (Booking Number- 4276154445) for 4/8/2024 to 12/8/2024. The full amount (Euro 1119.96) is paid online and booking.com has sent me the confirmation letter. On 6/1/2024 the Hotel authority mailed me that the price is lower than our rate and if you […]

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Booking.com business addition scams

Name of Complainant Cinthiya
Date of ComplaintDecember 19, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

They are pretending to work under Booking.com shelter i will attach the files you can see the broker said to me you will promote hotels and will get commission but when i started only with 30 USDT because i wanted to test that is legit or fake If i start with 30 USDT It means […]

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Hotel booking

Name of Complainant Sudipta Biswas
Date of ComplaintSeptember 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We have booked hotel larica 2 rooms in puri through booking.com. initially they told no need pay. After 2days of booking got an email where mentioned 50 % payment needed for booking. They have given property manager prasenjit Sahoo’ s phono. He had given us hotel Larica’s QR code , through that we have sent […]

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Being charged full price when they promised no prepayment. We lost money when they promised free cancellation.

Name of Complainant Boh
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I set the filters with no prepayment and free cancellation at booking.com to book a hotel in Singapore, but I lost about C$250 when I cancelled the reservations. They said the deduction is because of the conversion of the currency. My point is with the condition of free cancellation and no prepayment, they can keep […]

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Booking.com

Name of Complainant Pooja Khanna
Date of ComplaintJune 28, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

We booked the hotel Lalit Srinagar, using booking.com from 21st June to 25th June. We were informed that our credit card is invalid and they are not able to validate the transaction and that we need to upload fresh card details in next 24 hrs, since we dont have any other card details we did […]

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Agoda

Name of Complainant Pradeep Kushnoor
Date of ComplaintMay 29, 2023
Name(s) of companies complained against , ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked 6 rooms at Hotel Kasturi in Bidar. with 12 guests for my daughter’s wedding reception for invitees on the 20th and 21st of May 2023 vide booking ID 955244565 through Agoda.com on the 10th of May 2023. I have paid an amount of ₹2247.00 (Rupees two thousand two hundred and forty seven only) […]

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SCAM by booking.com for flight tickets all money gone

Name of Complainant Dhiraj Pasrija
Date of ComplaintFebruary 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Booked tickets from Delhi to Tokyo for 2 different dates for 3 people. All money has gone waste booking.com is scamming customers of their hard-earned money. this is how the scam goes. 1)booking.com advertise low prices for the tickets during the search 2) The tickets are booked and a valid PNR is generated which can […]

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Refund request

Name of Complainant Sidharth Dadwal
Date of ComplaintDecember 31, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a Vietnam Airlines flight from Vietnam to New Delhi for 18th December 2022 through booking.com. Due operation reasons the airline rescheduled my flight , so I called booking.com to cancel my flight on 28th November 2022 and asked for refund also. The company is delaying the refund request and asking to wait […]

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Hotel Cancellation without Intimation

Name of Complainant Maheshkumar Patel
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had done booking for 13 persons 3 months before for stay at Shahpura House Jaipur thru Booking.com the reservation no is 2626252775 pin no 4391. We had called the hotel many times after booking to confirm whether they require any advance amount for the booking, but everytime the reservation desk said us their is […]

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Cancellation of Booking without Intimation

Name of Complainant Maheshkumar Patel
Date of ComplaintDecember 19, 2022
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had done booking for 13 persons 3 months before for stay at Shahpura House Jaipur thru Booking.com the reservation no is 2628252775 pin no 4391. We had called the hotel many times after booking to confirm whether they require any advance amount for the booking, but everytime the reservation desk said us their is […]

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