Name of Complainant	Sudipta Biswas
Date of Complaint	September 27, 2023
Name(s) of companies complained against	Booking.com
Category of complaint	Tours & Travels
Permanent link of complaint	Right click to copy link
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We have booked hotel larica 2 rooms in puri through booking.com. initially they told no need pay. After 2days of booking got an email where mentioned 50 % payment needed for booking.
They have given property manager prasenjit Sahoo’ s phono. He had given us hotel Larica’s QR code , through that we have sent 8000/- rs.
Which has been credited to the account of Akash Nayak. Before sending money Prasanjit Sahoo told he will be sending money receipt. But 2 days he was out of reach. After 4 days he spoke through whatsapp and told yes your booking is confirmed. We got another mail through booking.com. they have given us confirmation no and pin code. Till now not got money receipt. Now hotel and property manager not picking up the phone.

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