Agoda

Fraud case

Name of Complainant sangram jagtap
Date of ComplaintFebruary 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

मैने मुंबई से औरंगाबाद का flight का टिकिट बुक किया था और उस्का पायमेन्ट मैने ऑनलाइन किया था agoda ने मुझे airindia booking id 111507357. मगर मै जब airindia के webside पे मेरे booking id डाला तो वो गलत था उसके बाद ना मुझे PNR नंबर दिया ना कुछ रिप्लाय किया मैने agoda compalaint कारण […]

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incorrect booking entry and no support / lack of support infrastructure leading to loss of 3700 rs

Name of Complainant siddhant
Date of ComplaintFebruary 12, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

i book a hourly stay on agoda for 6hours at 2pm ist , in the booking it showed its booked from 10am to 4pm ist which was not at all the case , so i did try to contact the service no one answered the phone , i tried the chat bot which is too […]

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Conversion of transaction to EMIs without consent and not reimbursing the fore closure charges

Name of Complainant Nikhil Kumar Singh
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Booked A Hotel Through Agoda On 22nd Of December 2023 For Two Days(24-26 Dec 2023) With Booking ID 1143299001. I Paid 13,467 Rupees For The Same. After Few Days I Got Notified By My Bank That The Transaction Has Been Converted Into 24 Months Of EMIs. I Was Shocked As I Never Requested For […]

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Refund money not received yet after 30 business days.

Name of Complainant Rahul Mistri
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hotel Mira international hotel in digha.I have cancelled this on 24 dec but refund money not received yet after 30 business days. Refund money not received yet after 30 business days. was last modified: January 25th, 2024 by Consumer Court

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Refund of hotel booking

Name of Complainant Muthukumaran M V
Date of ComplaintJanuary 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We booked for hotel room at Tirunelveli on 31st December 2023. The date was entered wrongly by mistake. We cancelled the booking immediately. But the amount refund was not initiated. The loss was around Rs. 3600/- we couldn’t contact the Customer care and the other mode was by systematic chat. Very very very very worst […]

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Refund not received for flight cancellation by Agoda. Travel date was 4th November 2022.

Name of Complainant Jasmine
Date of ComplaintDecember 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a flight from Singapore to Bangalore via Agoda and the flight was VietJet. My travel dates was 4th November 2022. Agoda cancelled my flight due to technical issue of the airlines. I have called and emailed them multiple times and it has been more than a year now, but I have not […]

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Paid for hotel but no rooms

Name of Complainant Boopathiraj S
Date of ComplaintDecember 25, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I have booked a room in agoda for my parents at Chidambaram, Tamilnadu, INDIA. Booking ID # 1145902901. The hotel denied to provide room. Also the hotel reception treated ys very badly. My elderly parents at street now. I am not getting any support from Agoda team Paid for hotel but no rooms was last […]

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Flight cancelled by the airline but did not get refund from 8 months

Name of Complainant Manpreet Singh
Date of ComplaintDecember 21, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have booked GoAir flight on 3rd May 2023 from Lucknow to Mumbai The flight was cancelled by the airline. Airline has processed the full refund but Agoda is not paying me. Flight cancelled by the airline but did not get refund from 8 months was last modified: December 21st, 2023 by Consumer Court

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Irresponsibility of Agoda Customer Care

Name of Complainant Priya
Date of ComplaintDecember 5, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Sir/ Madam, With reference to the subject cited above I am writing to you in grievance to the lack of responsibility the Agoda team has shown towards my flight booking bearing ID 1057781765. On October 29, 2023 I received an email from Batik Airways informing me that my connecting flight from Kuala Lumpur to Kolkata […]

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Booked for Premium room for 2 days but got standard room from Agoda

Name of Complainant RITHIKA RAJ
Date of ComplaintNovember 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked Ashoka Ft resort Varkala on 3rd Nov & 4th Nov through Agoda. I booked premium room paying 6k as shown in Agoda. But when reached resort they gave me standard room saying in their booking agoda shows its standard non AC room but for me it showed premium AC room. Contacted agoda several […]

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