Agoda

Online Room Reservation: Cheated by Agoda

Posted on by Consumer Court
Name of Complainant Shailesh Agrawal
Date of ComplaintNovember 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made a reservation through AGODA, paid for it, and received confirmation and a receipt. However, upon arrival, the hotel denied my reservation, claiming it didn’t exist, and AGODA provided no assistance. Their options included rescheduling for a future date or a refund in 30 days. This experience has been distressing due to AGODA’s negligence. […]

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Money deducted from account but no booking done

Posted on by Consumer Court
Name of Complainant Himanshu Sharma
Date of ComplaintApril 13, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Money was deducted from my account on 12th April but no booking was done. They have asked for my bank account statements and now asking me for card details along with authorization code which is unlawful. This is a fraud and they continue to harass. Money deducted from account but no booking done was last […]

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Amount deducted from bank but booking not confirmed on agoda

Posted on by Consumer Court
Name of Complainant Kritika Sharma
Date of ComplaintApril 5, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a hotel from Agoda Pvt Ltd, the amount for the same has been deducted. However there is no booking details reflecting on the application. There is no customer support from their end. No contact number for concern to resolve. Amount deducted from bank but booking not confirmed on agoda was last modified: […]

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Payment deducted but service not received on hotel booking by Agoda

Posted on by Consumer Court
Name of Complainant Jitendra Kumar
Date of ComplaintMarch 17, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

मैंने 28.01.2024 को agoda , होटल बुकिंग साइट से रात 11.50 के आस पास होटल शंकर पैलेस, दुमका में कमरा बुक करना चाहा, परंतु 2..3 बार पेमेंट करने के बाद बुकिंग फेल हो गई, एक बार मेरे ₹ 1233.79 रुपए भी कट गए, लेकिन होटल बुक नहीं हुआ, न ही हमारे पास कोई कन्फर्मेशन मैसेज […]

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Fraud case

Posted on by Consumer Court
Name of Complainant sangram jagtap
Date of ComplaintFebruary 17, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

मैने मुंबई से औरंगाबाद का flight का टिकिट बुक किया था और उस्का पायमेन्ट मैने ऑनलाइन किया था agoda ने मुझे airindia booking id 111507357. मगर मै जब airindia के webside पे मेरे booking id डाला तो वो गलत था उसके बाद ना मुझे PNR नंबर दिया ना कुछ रिप्लाय किया मैने agoda compalaint कारण […]

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incorrect booking entry and no support / lack of support infrastructure leading to loss of 3700 rs

Posted on by Consumer Court
Name of Complainant siddhant
Date of ComplaintFebruary 12, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

i book a hourly stay on agoda for 6hours at 2pm ist , in the booking it showed its booked from 10am to 4pm ist which was not at all the case , so i did try to contact the service no one answered the phone , i tried the chat bot which is too […]

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Conversion of transaction to EMIs without consent and not reimbursing the fore closure charges

Posted on by Consumer Court
Name of Complainant Nikhil Kumar Singh
Date of ComplaintFebruary 5, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Booked A Hotel Through Agoda On 22nd Of December 2023 For Two Days(24-26 Dec 2023) With Booking ID 1143299001. I Paid 13,467 Rupees For The Same. After Few Days I Got Notified By My Bank That The Transaction Has Been Converted Into 24 Months Of EMIs. I Was Shocked As I Never Requested For […]

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Refund money not received yet after 30 business days.

Posted on by Consumer Court
Name of Complainant Rahul Mistri
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hotel Mira international hotel in digha.I have cancelled this on 24 dec but refund money not received yet after 30 business days. Refund money not received yet after 30 business days. was last modified: January 25th, 2024 by Consumer Court

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Refund of hotel booking

Posted on by Consumer Court
Name of Complainant Muthukumaran M V
Date of ComplaintJanuary 1, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

We booked for hotel room at Tirunelveli on 31st December 2023. The date was entered wrongly by mistake. We cancelled the booking immediately. But the amount refund was not initiated. The loss was around Rs. 3600/- we couldn’t contact the Customer care and the other mode was by systematic chat. Very very very very worst […]

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Refund not received for flight cancellation by Agoda. Travel date was 4th November 2022.

Posted on by Consumer Court
Name of Complainant Jasmine
Date of ComplaintDecember 27, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had booked a flight from Singapore to Bangalore via Agoda and the flight was VietJet. My travel dates was 4th November 2022. Agoda cancelled my flight due to technical issue of the airlines. I have called and emailed them multiple times and it has been more than a year now, but I have not […]

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