Complaints Regarding Hotels & Restaurants

Stale food, missing items

Posted on by Consumer Court
Name of Complainant Priyanka Dhedia
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order id 1365090789 Even after repeated complains, no one bothered to respond from your end. Is this the kind of service you give. I was provided with stale food, missing items and no complain from my end was responded to. I want the refund in full Chilli mushroom was stale, smelly, Garlic chilly noodles was not […]

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OYO Rooms Complaint: I didn’t get refund

Posted on by Consumer Court
Name of Complainant Ajay Singh
Date of ComplaintAugust 14, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Ajay Singh I booked 2 oyo rooms in Ujjain (M.P) on 19th July 2020 Booking Id is GXOI6025.. Hotel condition was not good as oyo claims.. So I called to customer care after seeing rooms and reports the issue.. he told me that he will call back after talking to the owner of […]

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Swiggy Delivering Non Veg Food

Posted on by Consumer Court
Name of Complainant Mradul Dubey
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on Janmashtami. I ordered Veg Curry, they sent me non veg curry and I accidently ate it. My religious sentiments are hurt. When I asked customer care to delist the restaurent at least for the day, from their app, they refused and continues to be there. I’ve filed complaint in FSSAI against […]

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The quality and ingredients of food at zomato

Posted on by Consumer Court
Name of Complainant Shivi
Date of ComplaintAugust 11, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from zomato but the quantity and quality of food provided by the restaurant was poor had to seriously find the rajmas in the gravy as the gravy was more than rajma. But after money was paid no compensation was given by them and my money got wasted completeley. The quality and ingredients […]

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Worst Food Quality

Posted on by Consumer Court
Name of Complainant kiruthika jennifer
Date of ComplaintAugust 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food(1 fudge and 1 sea salt caramel ice cream) on 08-08-20 from one of the zomato listed restaurant (Fudged by novotel Hotel nadambakkam), through zomato app. the restaurant name is Fudge by novotel hotel, first the food was way expensive but since I wanted gluten free option these were the only available, […]

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Refund 282 for non delivery of food

Posted on by Consumer Court
Name of Complainant Mohammad Tariq khan
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I had placed a order with Zomato and made a online payment of 282 rs The person who was supposed to deliver food neither called not delivered the food Then I got a message that my order was cancelled from Zomato and I would be refunded my money It has been over 7 days […]

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Order not delivered from Zomato

Posted on by Consumer Court
Name of Complainant Guilherme
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the 26/07/20. I’ve ordered from Restaurant Chin Chin through Zomato app. My order took 2 hours and counting without any warnings from the restaurant. They already set my order as “delivered” and all I’ve got are empty promises from both Zomato and Chin Chin that my order is coming in 5 minutes and it’s […]

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Refund amount

Posted on by Consumer Court
Name of Complainant Sweety hema
Date of ComplaintJuly 27, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am not getting my refund amount 145.45 rupees. Please arrange my amount raight now otherwise I will take acty . Already 3 days completed Refund amount was last modified: July 27th, 2020 by Consumer Court

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Quality of food received from Biryani by Kilo (Ordered for Mutton and received large bone pieces)

Posted on by Consumer Court
Name of Complainant Royden Savio Pereira
Date of ComplaintJuly 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered for half kg Mutton Biryani and got more bones than flesh, so in other words, I paid INR-645 for Bones and rice that Biryani by Kilo calls Mutton Biryani… I suggest people avoid getting cheated from such outlets, I placed my order through Zomato on the 24th. July (Order # 1641709931), when I spoke […]

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Wrong order delivered by Swiggy

Posted on by Consumer Court
Name of Complainant Saikumar
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order#78329703022 I ordered biryani But i got fried rice I have informed to swiggy But they are saying that they will take feedback only They are not initiating my refund amount Take action against on swiggy Screenshots attached Wrong order delivered by Swiggy was last modified: July 22nd, 2020 by Consumer Court

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