Complaints Regarding Hotels & Restaurants

Food not delivered, customer not contacted, half money refunded

Posted on by Consumer Court
Name of Complainant Somsubhra Pal
Date of ComplaintAugust 29, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Somsubhra Pal. I had ordered Choco Brownie Fudge Tub 700 ml (1) on 26-8-2020 for Rs 218 from Swiggy. I was never contacted by the delivery executive, neither received any sms or emails. The delivery executive canceled the order. Later on contacting Swiggy Customer Support, they told that they had tried […]

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Zomato Food not delivered after charging

Posted on by Consumer Court
Name of Complainant Farhab
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve ordered A meal in zomato on 19th August. I’ve paid the amount instantly only. I did not get the parcel that night and yet. I’ve raised a complaint through the customer chat option and they have said the amount lot will be refunded in 48 hrs. Today it’s 25th August and I did not […]

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Money not refunded by Zomato

Posted on by Consumer Court
Name of Complainant Dakshesh Patel
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 3 items. The delivery time showed 30 minutes but tool more than 55 minutes. Over than, ALL the three items delivered were wrong. What is even worse is that they delivered egg omlette where as all items ordered were vegetarian. Upon contacting the customer care, the guy was rude and asked for […]

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Zomato Cancelled my food order

Posted on by Consumer Court
Name of Complainant jai prakash r
Date of ComplaintAugust 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir / madam My order no. 1807744351 to my house at ambala cantt. was declined stating reason that I did not pick the call. I was in the washroom and the service guy called me only once and there was a recording message that what shud we do with the order. when I typed […]

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Zomato didn’t deliver my order

Posted on by Consumer Court
Name of Complainant Harish Kumar
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered a pizza from Zomato app and restaurants is Domino’s. the restaurant accepted the deliver order and show the timing for delivery 8.12pm , at 8:50pm they called me to takaway my order and when i aksed them to deliver it my address as you accepted a delivery order. they just refused to deliver […]

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Swiggy cancelled the order itself and changed me 100% penalty

Posted on by Consumer Court
Name of Complainant Jasvinder Singh
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered two orders from swiggy on 22nd August 2020. First order was delivered duly for second order the status was order picked up and would take 7 minutes to get delivered however suddenly it changed to order cancelled on enquiring their customer care and chat agent said that you did not respond to our […]

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I was cancelled my booking . But in OYO Rooms app showing i was checked in .

Posted on by Consumer Court
Name of Complainant Surender
Date of ComplaintAugust 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 17/08/20  i was booked a room and i cancelled it with in 10 mins but in oyo app they are showing that i was checked in.. my parents are asking me that y did u stayed at hotel and they are thinking that i did some thing wrong … So please clear the data […]

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Zomato Hasn’t refunded for the order

Posted on by Consumer Court
Name of Complainant Arun Iyer
Date of ComplaintAugust 19, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I place food orders always with zomato and when I have an issue, I used to chat with them. This time when I had an issue, they asked me to send an email to order@zomato.com, which I did and I received an automated response that it will be resolved in 24 to 48 hours, […]

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Didn’t receive any order from Zomato

Posted on by Consumer Court
Name of Complainant Kanishka
Date of ComplaintAugust 18, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered something from a sweet shop and didnt receive the order. Valet showed delivered. But it wasnt delivered to me. And the guy said that i should go to him and accept the order. I have mailed zomato. But they aint responding to my refund request. Didn’t receive any order from Zomato was last […]

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Online order

Posted on by Consumer Court
Name of Complainant Neha Rais
Date of ComplaintAugust 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a cake from zomato and the delivery executive totally ruined the cake, it’s shape. And when i contacted him he did not respond to my call. I want another cake. That cake made me embarrassed infront of my friend and her family. I want another cake. You cannot provide such service. Online […]

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