Complaints Regarding Hotels & Restaurants

Quality of food received from Biryani by Kilo (Ordered for Mutton and received large bone pieces)

Posted on by Consumer Court
Name of Complainant Royden Savio Pereira
Date of ComplaintJuly 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered for half kg Mutton Biryani and got more bones than flesh, so in other words, I paid INR-645 for Bones and rice that Biryani by Kilo calls Mutton Biryani… I suggest people avoid getting cheated from such outlets, I placed my order through Zomato on the 24th. July (Order # 1641709931), when I spoke […]

Read More...

Wrong order delivered by Swiggy

Posted on by Consumer Court
Name of Complainant Saikumar
Date of ComplaintJuly 22, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order#78329703022 I ordered biryani But i got fried rice I have informed to swiggy But they are saying that they will take feedback only They are not initiating my refund amount Take action against on swiggy Screenshots attached Wrong order delivered by Swiggy was last modified: July 22nd, 2020 by Consumer Court

Read More...

Order from Zomato

Posted on by Consumer Court
Name of Complainant Shazia Amreen
Date of ComplaintJuly 17, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi..my order wasn’t delivered due to police barricades.. delivery executive denied and he has tkn my order… he has marked my order as delivered whereas I dint get my order…I’m looking for a refund Order from Zomato was last modified: July 17th, 2020 by Consumer Court

Read More...

Complaint is about the food which was ordered from Zomato and it was pathetic, cold and unhyigenic.

Posted on by Consumer Court
Name of Complainant Deepika Lalwani
Date of ComplaintJuly 16, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food last night (on 15 Jul 2020)  from the icy spicy restaurant Indore via Zomato application as I was not feeling well and able to cook food. There were an aloo Tikki burger, veg Kothe and a sweet corn sandwich which costs me around Rs. 170 after the discount applied. Zomato claims […]

Read More...

Uber Eats Fraud Schemes

Posted on by Consumer Court
Name of Complainant Saurabh Pawar
Date of ComplaintJuly 9, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, I ordered a meal delivery through the Uber Eats app, which had a promo going on -buy one get one free if we order through a restaurant called “Popular Pizza”. I ordered exactly as per the instructions, but i was charged full amount. Also they had 30% discount promotion going on at that moment […]

Read More...

I ordered food from Zomato But the food was damaged. I have complained but they are not giving me refund

Posted on by Consumer Court
Name of Complainant ARUNABHA LAL
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a food item from Zomato. But the food was damaged and it tastes horrible in my mouth. I have complained through Zomato customer service but they are not giving me refund. They are telling they can’t reach out to that restaurant so they are unable to process my refund. I ordered food […]

Read More...

Cancellation without information by Zomato

Posted on by Consumer Court
Name of Complainant Anil singh thakur
Date of ComplaintJuly 8, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Anil singh thakur with the zomato profile nil thakur I ordered food from zomato with the restaurant jungle drum restaurant.. firstly the order was placed and it notified of the confirmation and showed that the food is on the way.. after certain delay I called the delivery guy he totally denied for […]

Read More...

Casual attitude of ZOMATO customer support

Posted on by Consumer Court
Name of Complainant Saikiran
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Inapp support of Zomato,Mail customer support team of Zomato,its the worst.They just don’t seem to understand the issue.In the enclosed attachment You can see that I found hair in dehati paratha. I mailed to Zomato,but no response.I tell to inapp support team to tell restaurant to follow order instructions,but most of the times not followed. […]

Read More...

Zomato online oder and they themselves cancelled our order without our permission and also didn’t gave refund back to us.

Posted on by Consumer Court
Name of Complainant Divya patel
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have done oder of 1 pizaa on zomato Pizza Hut athwa line’s surat, Gujarat. Paid 381.45 Rs. by online UPI transaction. And the address which we have given was also perfect. After few minutes they call us and said that address given was not perfect and we are cancelling your oder and also you […]

Read More...