| Name of Complainant | Prasann Lohana |
| Date of Complaint | May 6, 2026 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
Hello team, I did a advance order because of which the restaurant or app canceled the order and payment is done online I have not received refund and in app it is showing refund credited Refund not credited was last modified: May 6th, 2026 by Consumer Court
Read More...| Name of Complainant | Sumit |
| Date of Complaint | March 5, 2025 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
My order was not prepared but customer care executive told me order is prepared. In eatsure app order is preparing Eatsure App was last modified: March 5th, 2025 by Consumer Court
Read More...| Name of Complainant | Vansh sareen |
| Date of Complaint | February 19, 2025 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
I order food from eatsure app (order id#212068758) but the food wasn’t delivered and was marked as delivered by the rider named kunal Mobile number 9958636209 Eatsure app fraud was last modified: February 19th, 2025 by Consumer Court
Read More...| Name of Complainant | Rahul |
| Date of Complaint | September 28, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
I ordered pizza from EatSure and they delivered cold pizza with no taste at all, I asked them to give me full refund and take their pizza with them but they are not listening, I ordered it in night and I was so hungry still they didn’t give me full refund, they are looting the […]
Read More...| Name of Complainant | Pinaz |
| Date of Complaint | May 9, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
Eatsure delivered wrong item. When I raised a complaint on their chat support, they are denying refund saying it isn’t part of their policy. Not even one item is delivered correctly. Wrong food delivered from eatsure was last modified: May 9th, 2024 by Consumer Court
Read More...| Name of Complainant | Ajay Kumar Kenchi |
| Date of Complaint | February 25, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
The order was not delivered to our family including children after waiting for 1hr till late night 11pm due to cancellation at the before reaching the provided location. First of all after trying from 9pm, I was unable to order the added cart items (pizza 4 numbers) after providing location & address because the website […]
Read More...| Name of Complainant | Ajit |
| Date of Complaint | February 19, 2024 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Miscellaneous |
| Permanent link of complaint | Right click to copy link |
Ref CRN 205460485, order confirmed at 21.00 dated 18.02.24, not delivered till 22.15, against the committed delivery of 25 mints, when inquired it was shown as cancelled. Such things never expecetd . Online food App – Eat Sure – No delivery was last modified: February 19th, 2024 by Consumer Court
Read More...| Name of Complainant | Tushar |
| Date of Complaint | November 30, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
The delivery boy took 500 rupees & ran away from EatSure. He is still working at EatSure – Sector 137, Noida. I have got hold of his picture but I don’t know his name. His manager Mahender was also involved in the fraud. Please take action against him immediately. Delivery boy took 500 rupees from […]
Read More...| Name of Complainant | Suhan |
| Date of Complaint | November 3, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
Hi I ordered from eatsure for first time and i didn’t got free items as per my order On complaint they said offer is not applicable but in their invoice it clearly mentions free item I ordered for first time from Eatsure app and didn’t got free items was last modified: November 3rd, 2023 by […]
Read More...| Name of Complainant | SAYED SAFAQUE ALI |
| Date of Complaint | September 9, 2023 |
| Name(s) of companies complained against | Eatsure |
| Category of complaint | Hotels & Restaurants |
| Permanent link of complaint | Right click to copy link |
I had ordered cheese and corn pizza (cheese burst) but a magerrita pizza was delivered. Upon checking with customer support for replacement/ refund. Very unprofessionally they disregard my request as if I was lying. Attached screenshots for reference. Incorrect food delivery from Eatsure was last modified: September 9th, 2023 by Consumer Court
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