Complaints Regarding Hotels & Restaurants

Received wrong order

Name of Complainant ABHILASH
Date of ComplaintSeptember 9, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i hav ordered jeera rice and chilli fried rice. Recieved a paneer dish instead of chilli fried rice. And got nothing support from restaurant. I very much hungry at this time. No customer support from zomato. Received wrong order was last modified: September 9th, 2019 by Consumer Court

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Zomoto cheated me

Name of Complainant Mohan kumar
Date of ComplaintSeptember 8, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomoto without delivering food to me they have marked me that they already delivered food to me  in their app i asked for refund they said thatvthey wont refund kindly do me needdul Zomoto cheated me was last modified: September 8th, 2019 by Consumer Court

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Restraunt not removing service charge

Name of Complainant Vaibhav Gupta
Date of ComplaintSeptember 7, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I asked the restraunt to remove service charge but it did not abide. I also had the manager sign the bill, stating that the service charge will removal request of the consumer was not agreed by the restraunt Restraunt not removing service charge was last modified: September 7th, 2019 by Consumer Court

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Online food deliver By swiggy from Arab street

Name of Complainant Prakash
Date of ComplaintSeptember 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order food through swiggy app from the Arab street, Ashok Nagar.the rice is uncooked (very hard) not boiled properly, oily. it seems to the item not meet the standard of Arab street my order id: -50653899532, Rs:-160 after swiggy30 offer. so many similar complaints but they only take this as feedback. Online food deliver […]

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Price more than MRP

Name of Complainant Abdul
Date of ComplaintSeptember 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked an order over swiggy food delivery app, the item MRP was 275 and after receiving the product I checked it was MRP 250 and bill is also mentioned 275 MRP I request Consumer Court to take necessary action against this service app and Cafe Niloufer Hotel, Lakdi ka pool for taking more […]

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Restaurant delivered Nonveg instead of Veg

Name of Complainant Surbhi
Date of ComplaintAugust 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered chilly paneer (veg) from Roast cafe Sadar nagpur On 29th August 2019 08:42 pm through online. Order number- 1211383531. Payment of Rs.168 was made via paytm. As soon as my husband opened the parcel and tasted it, he was horrified to see that it was “chicken” and not paneer. It is completely against […]

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Zomato Order Cancelled – Money Not refunded

Name of Complainant Logesh
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My food Order was cancelled and Money was not refunded. The delivery guy was rude and he speaks only hindi, he is not able to understand any other language. though i was guiding him the route, as he was not aware of route he had cancelled the order, after cancelling the order he had blocked […]

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Placed an Order to zomato, it was cancelled by delivery guy and no money refunded

Name of Complainant Logesh
Date of ComplaintAugust 27, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomoto delivery guys are poor in speaking any languages, other than hindi. I had placed an order for 700 rupees. the order was cancelled by the delivery guy – Dilip Deb – 9740198637, stating i had not picked the phone. Also, there is no phone numbers available to call to zomoto, none of the phone […]

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