magicpin

Magicpin

Name of Complainant Zabeeh
Date of ComplaintDecember 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order was delivery after 1 hr and 30 min the delivery agent not moving towards the restaurant to deliver my order and at last the other delivery agent delivered the order but the order got spoiled can’t even smell it totally disgusting and the customer support agent is saying he can’t refund my money […]

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ONDC food not delivered ( Paytm & Magicpin)

Name of Complainant Muralidharan K
Date of ComplaintAugust 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food at 9:30 PM now it’s almost 11:30pm. Food is not delivered. Now I couldn’t go out and eat. I’m starving. Even the app is still showing its arriving. Order has been accepted by restaurant. But not delivered. I couldn’t bare with it. If I compliant in Paytm they’re not taking any […]

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Ordered cake online because of pictures and received totally different one

Name of Complainant Neha jitendra patil
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Placed an order for cake via magic pin app. The picture shown was completely different then what I ordered. Upon complaining on the app they said visuals are only for representation. Which is no where mentioned on the sellers website. Please look into the matter. Ordered cake online because of pictures and received totally different […]

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Wrong delivery of food and no support through service provider

Name of Complainant Vaishnavi y
Date of ComplaintJuly 8, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered double pizza mania from double decker pizzas at Magicpin I ordered 5 pizzas in total one was single toppings and others were double toppings but I only received 4 pizzas that too with wrong topics. I contacted their customer care and they only did formalities by calling only once and till now I […]

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Unfulfilled Biryani Order: Seeking Resolution and Refund

Name of Complainant Jishnu Ghosh
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I hope this message finds you well. I am writing to bring to your attention an unfortunate incident regarding an order I placed at Sagar Biryani last evening. At approximately 8:30 pm, I eagerly placed an order for a delicious serving of biryani, which came to a total of 132 rupees. Anticipating a delightful meal, […]

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Incomplete order delivery

Name of Complainant YASHDEEP GUPTA
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 3 paneer burgers+2 fries +1 chicken burger vide order no MGP3a9fd475-6141-4984-9bcb-b966d607f345 dated 4 June 2023. After receiving the delivery I opened it and found that 1 paneer burger is missing in the order. I raised a complaint in MAGICPIN app. They replied that they have checked with the merchant that the complete order […]

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Order not delivered and showing delivered

Name of Complainant Meera Rana
Date of ComplaintJune 5, 2023
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered food by Paytm ONDC. After 1 hour delivery guy calling me and said you order were not at the outlet and he marked as delivered at the application and order is not cancelled. Order not delivered and showing delivered was last modified: June 5th, 2023 by Consumer Court

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Harassment by The Biryani Life restaurant on Magicpin

Name of Complainant Kunal Goel
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Two Chicken Biryani Items from Magicpin. Neither the restaurant nor the delivery person assigned bothered to intimate about the situation. They took around 90 minutes before I frustratedly called the restaurant to which they replied back in a manner in which only gundas do. No solidarity nor apology was met out to me […]

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