zomato

Zomato Not giving me refund for my food which was not delivered

Name of Complainant Ayushi
Date of ComplaintAugust 7, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Today I placed an order. The resturant accepted that and after waiting for more than 30 mins the delivery guy called me and said that he cant deliver it to my address as it was not showing in his navigation system. I had discussion with customer care also they told me that its not showing […]

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Zomato fraud on refunding on there mistake

Name of Complainant Anji
Date of ComplaintAugust 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the and location was right but the location which was showing on there map was wrong so I decided to tell the customer care abt that problem he told me that it will be delivered at right place but my money was deducted and even they have not delivered it and cancelled […]

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Saving Cvv details of customer’s cards

Name of Complainant Priyanka Singh
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 5/8/2019, at around 08:18 through zomato food services in chennai. The order was placed from arab station restaurant. After putting in the items in the cart i had navigated to payment portal wherein i chose my card to fill in the CVV details. I put in the wrong CVV as […]

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Bad Experience – Zomato service

Name of Complainant Badri Narayanan
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

People choose to be a vegetarian for a simple reason that we don’t want to hurt a living being just to satisfy our hunger. I have always been a vegetarian by even not having a piece of cake but thanks for ruining it for me by serving a chicken piece in the dish I ordered. […]

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Refund money back

Name of Complainant mahesh
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Team, This is regarding about Zomato Service in Hyderabad location. Recently I have ordered food on July 28th 2019 and this is my order id :1978632744. The problem which i have faced I waited for food one hour still they don’t delivered my food on time and I called to delivery boy He said […]

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Worst Behaviour of Zomato Delivery boy

Name of Complainant Jagannath
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I had order breakfast from Zomato. But while i received the call from deliver boy Mr. Biswajit (Ramei) Patra (07978476679), he asked that location is mentioned wrong however not for 1 times, oftenly i order the required item for the same address & same location and also it get deliverd . But Mr. […]

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Zomato – Fake promises

Name of Complainant Reddy GangaRaju
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, This is regarding an order placed on zomato.I have ordered many items where as in one item is not good. So, I went to chat and provided the info to the zomato customer service and they in return stated that they provide zomato credits with max wait time of 24-48 hours. After a wait […]

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Refund against non delivered food

Name of Complainant Aditya Sharma
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, Hope u all the doing well. I want to request that I was just 7 minutes late and within this time the order was cancelled by the rider. I have all the call details and its time. When i reached home i met the rider in person he said he had already cancelled […]

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No refunds given back

Name of Complainant Kshitij Aley
Date of ComplaintAugust 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had paid rs.410 online for two pizzas from call walkers village restaurant on 03/08/19.but after i had ordered and paid i mistakenly had given a wrong adress and i called the delivery boy immediately and told him regarding the concern and few minutes later i had an call from the zomato and they clearly […]

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zomato food order cancellation refund

Name of Complainant AYUSH SHARMA
Date of ComplaintAugust 2, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

i ordered food from zomato on 23 july 2019 from schezwan chef in noida but the order was cancelled from the delivery side due to lack of delivery persons but the amount was deducted from my account and i received a message that the same amount would be credited to my account withun few days […]

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