zomato

Zomato order

Posted on by Consumer Court
Name of Complainant Shruti Mathur
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food from Bikanerwala through Zomato on Aug. 04, 2019. After sometime I got a message that your order got cancelled as you were irresponsive and didn’t pick the calls from support team as well as the delivery person. However I neither  received any call from the delivery person nor from  any Zomato support […]

Read More...

Zomato: Order Cancellation Refund

Posted on by Consumer Court
Name of Complainant Deepika
Date of ComplaintAugust 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed one order of Rs.140 from Zomato by mistake. I cancelled the order immediately within 1 minute of placing the order. Zomato charged order value RS.140 as cancellation fee for nothing. Also let me know how food preparation can start within the 1 minute of placing order. What kind of policy is that Zomato […]

Read More...

Zomato Not giving me refund for my food which was not delivered

Posted on by Consumer Court
Name of Complainant Ayushi
Date of ComplaintAugust 7, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Today I placed an order. The resturant accepted that and after waiting for more than 30 mins the delivery guy called me and said that he cant deliver it to my address as it was not showing in his navigation system. I had discussion with customer care also they told me that its not showing […]

Read More...

Zomato fraud on refunding on there mistake

Posted on by Consumer Court
Name of Complainant Anji
Date of ComplaintAugust 6, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered the and location was right but the location which was showing on there map was wrong so I decided to tell the customer care abt that problem he told me that it will be delivered at right place but my money was deducted and even they have not delivered it and cancelled […]

Read More...

Saving Cvv details of customer’s cards

Posted on by Consumer Court
Name of Complainant Priyanka Singh
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 5/8/2019, at around 08:18 through zomato food services in chennai. The order was placed from arab station restaurant. After putting in the items in the cart i had navigated to payment portal wherein i chose my card to fill in the CVV details. I put in the wrong CVV as […]

Read More...

Bad Experience – Zomato service

Posted on by Consumer Court
Name of Complainant Badri Narayanan
Date of ComplaintAugust 5, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

People choose to be a vegetarian for a simple reason that we don’t want to hurt a living being just to satisfy our hunger. I have always been a vegetarian by even not having a piece of cake but thanks for ruining it for me by serving a chicken piece in the dish I ordered. […]

Read More...

Refund money back

Posted on by Consumer Court
Name of Complainant mahesh
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Team, This is regarding about Zomato Service in Hyderabad location. Recently I have ordered food on July 28th 2019 and this is my order id :1978632744. The problem which i have faced I waited for food one hour still they don’t delivered my food on time and I called to delivery boy He said […]

Read More...

Worst Behaviour of Zomato Delivery boy

Posted on by Consumer Court
Name of Complainant Jagannath
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Team, I had order breakfast from Zomato. But while i received the call from deliver boy Mr. Biswajit (Ramei) Patra (07978476679), he asked that location is mentioned wrong however not for 1 times, oftenly i order the required item for the same address & same location and also it get deliverd . But Mr. […]

Read More...

Zomato – Fake promises

Posted on by Consumer Court
Name of Complainant Reddy GangaRaju
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, This is regarding an order placed on zomato.I have ordered many items where as in one item is not good. So, I went to chat and provided the info to the zomato customer service and they in return stated that they provide zomato credits with max wait time of 24-48 hours. After a wait […]

Read More...

Refund against non delivered food

Posted on by Consumer Court
Name of Complainant Aditya Sharma
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Sir, Hope u all the doing well. I want to request that I was just 7 minutes late and within this time the order was cancelled by the rider. I have all the call details and its time. When i reached home i met the rider in person he said he had already cancelled […]

Read More...