zomato

Order rejected multiple times

Name of Complainant shikha sinha
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have order multiple time, but i order was reject 2 times and one time i receive plastic in my food.   Order rejected multiple times was last modified: August 1st, 2019 by Consumer Court

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Invalid charges levied to me by Zomato.

Name of Complainant Sid Naik
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with an order id of  1455393683 on the 28th of July, 2019; however, Hotel Santosh, Kalyan, Maharashtra after half an hour from then rejected the order. They at the first place should not have accepted the order, as Zomato says that the address was wrongly mentioned; however, I manually wrote the […]

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No 50% of first 5 orders on zomato

Name of Complainant Dhruv Chhabra
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Respected Consumer court   Phone no.  Related to zomato and email id is given below   9518086626 , dhruvchhabra29122001@gmil.com 1 .I am new to zomato and ordered from it on 29 th july, 2019 and it was a cod order. Today I wished to order today 31 st july, 2019 and was not able to apply […]

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Harassment by zomato

Name of Complainant Mridula Rathi
Date of ComplaintAugust 1, 2019
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I had ordered some icecream from Nirula via Zomato on July 27. I paid Rs 901 via debit card. This order was not delivered to me and the reason stated was that I was unreachable. The zomato delivery person did not ring the bell even once. Zomato has an option that says if the customer […]

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Zomato Charged me the whole cost of the item for cancellation

Name of Complainant Vivek Reddy
Date of ComplaintJuly 31, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered an item from plaintain bakers on 31st july at 2:23 pm with an order id #1056850791. Unknowingly i have ordered twice. So i have cancelled one of them. But i was charged the entire amount as cancellation charges. So, i want either the refund or my order back. Please try to refund […]

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Due to technical issue Zomato refuse to send the food towards me and charged me whole money

Name of Complainant Kaustubh Uikey
Date of ComplaintJuly 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today’s morning I ordered food from app name ZOMATO I paid online. The address was correct but due to technical issue the pin location changed to somewhere else. Due to which they refuse to send me the order. As I saw that the pin location is incorrect I called the delivery boy to inform him […]

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ZOMATO RIDER CHEATED ME

Name of Complainant Salil Saxena
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My self salil saxena.. I  ordered chapp 29july2019. my order was 1492155056. When the rider came to my home, my delivery packet was stained with green chutney and munise.my packet  looked like so dirty and seems to be eaten by someone.. my ordered was cancelled but he force me to take the order…He has no […]

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Zomato Unprofessional Behavior

Name of Complainant Richa
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from them on 12th July for Navi Mumbai location selecting a cake shop from the same locality. Due to their system glitch the order was routed to some other shop from a different locality, who upfrontly denied delivering to Navi Mumbai. I spoke to the customer care about it and they […]

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Zomato ticket ID is 863923

Name of Complainant Puneet Agrawal
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, Non delivery of order 1422928361 As shown below is the summary of bill which i order on friday night 19/07/2019 from zomato, fassos was the vendor. After accepting the order Fassos guy called me from this number +918309848475. He said “we closed now so cant deliver the order and you will get your refund.” […]

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Zomato Customer case service.

Name of Complainant Mohit Jangid
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order No. 1283907624 The order delivered by the persons is missing food items. When I contact on zomato app support, their automatic response system says that zomato team will not be able to make any adjustments in this case. When I contact zomato over email, they say that restaurant delivered the full order.     […]

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