zomato

Zomato Complaint: Repeatedly receiving half of the order

Name of Complainant Tarun Menon
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m not sure if this is some sort of a sick joke, but for the fourth or fifth time my order hasn’t come as it should. Each time I pay for 2 pack of two burgers and receive only one. Each time I raise a complaint, I get false promises of the issue not happening […]

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Order cancellation by Zomato of pre paid order

Name of Complainant Soham Chakraborty
Date of ComplaintAugust 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed a prepaid order in zomato on 13th Aug to deliver at my home from Dunlop Hotel and Restaurant. The delivery status showed cancelled and restaurant phone switched off. The delivery was handled by zomato. The zomato support guys did not agree to help us inspite of separate emails and also did not […]

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Did not get food and it cancelled zomato did I not give me amount

Name of Complainant Bibek Mukherjee
Date of ComplaintAugust 15, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from a location(order no #1234674451) usually from where I ordered everyday and after placing the order it shows the location is not mine so I go to chat and update my location to the valet but when the valet contact he refused to get any messages from zomato and he called zomato and […]

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order was cancelled at the last moment by Zomato

Name of Complainant nidhi
Date of ComplaintAugust 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered sweets for rakshabandhan and was being told that sweets will be delivered in 30 minutes. We got the message later after 30 mins that our order has been cancelled by Zomato. I could not send sweets because of this. order was cancelled at the last moment by Zomato was last modified: August 15th, […]

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Zomato Issue

Name of Complainant Manish Chauhan
Date of ComplaintAugust 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, My name is Manish Chauhan. Currently living in noida. This incident to place on Friday night (9th Aug). I guy (Ravindra, 9871622054) who claimed himself as police officer called my cousin (living in Jaipur) and informed him regarding me that i have a case filed against me from Zomato and his delivery boy for […]

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DELIVERY BOY OF ZOMATO

Name of Complainant Vaibhav Agnihotri
Date of ComplaintAugust 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir , It is very embarrasing to know that one of your delivery boy’s whose contact number is 9956890591 has been regularly trying to contact my wife by calling her late night..i being an advocate do beleive to follow the procedural system and therefore before going to the police station would like you to […]

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Regarding the cancellation of order by Zomato

Name of Complainant Muralidharan
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order reference number 1841580165 I have ordered food on zomato at kovai virudhu hotel. That hotel accepted the order at 2.30pm we made call to delivery boy at around 3pm he said that the restaurant delays the order but when we called the restaurant they said that food has been delivered to the pick boy, […]

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wrong food delivery on zomato

Name of Complainant abhishek singh
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered food(chilli paneer dry) from zomato and in place of veg they deliver non veg(chilli chicken)and i am pure veg till i get to know i already ate half of it and i want to complain wrong food delivery on zomato was last modified: August 12th, 2019 by Consumer Court

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Zomato order

Name of Complainant Shruti Mathur
Date of ComplaintAugust 12, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food from Bikanerwala through Zomato on Aug. 04, 2019. After sometime I got a message that your order got cancelled as you were irresponsive and didn’t pick the calls from support team as well as the delivery person. However I neitherĀ  received any call from the delivery person nor fromĀ  any Zomato support […]

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Zomato: Order Cancellation Refund

Name of Complainant Deepika
Date of ComplaintAugust 11, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed one order of Rs.140 from Zomato by mistake. I cancelled the order immediately within 1 minute of placing the order. Zomato charged order value RS.140 as cancellation fee for nothing. Also let me know how food preparation can start within the 1 minute of placing order. What kind of policy is that Zomato […]

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