zomato

Not received refund from zomato

Posted on by Consumer Court
Name of Complainant Milind pipalia
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir, my order was placed by mistake but after cancelling my order the cancellation fees charged to me was equal to the total amount of food I ordered that is Rs 160. I shared my concern to one of the zomato’s agent he told me that due to the policy. But that’s not fair to […]

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Rude Customer service by Zomato

Posted on by Consumer Court
Name of Complainant Sathish Kumar N
Date of ComplaintDecember 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered in zomato after 1 hour I did not receive the food. In between I called the delivery person 3 times he did not answer the call. When I contacted the chat support they said order was delivered by guy name dilip. He asked me to check with my family members. When I said […]

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Order cancelled by Zomato without my consent and amount not refunded

Posted on by Consumer Court
Name of Complainant P. S. Rao
Date of ComplaintDecember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We have ordered meals parcel from kalyani restaurant vide order no.1765049562 dt.26.12.19 with instructions to deliver to work place but location map is home address. I requested order boy to deliver to work place but he denied. Even though finally i requested them to delivery at location address. But without my concern the order was […]

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Zomato Cooking instructions related

Posted on by Consumer Court
Name of Complainant Divya Gidwani
Date of ComplaintDecember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza and peri peri fries from Zomato and I given cooking instructions to them to not add mayonnaise and mushrooms even though they have used this ingredients in my order and I’m allergic to mushrooms and my friends don’t like mayonnaise that food was harmful for my health and that was totally waste […]

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ZOMATO Complaint: Order Veg Thali and had Non-Veg in that food.

Posted on by Consumer Court
Name of Complainant Swapnil Anilkumar Sakhare
Date of ComplaintDecember 25, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I’m Swapnil Anilkumar Sakhare from Ahmednagar, Maharashtra. Today I ordered food i.e Veg Davat Thali via Zomato from Hotel Nagarcha Dhaba at my home and i received Non Veg Food in that thali food which my family members had assuming it as Veg Food. We are Jain Family. Regards, Swapnil Sakhare Mobile :- […]

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No answer of call and food delivery by Zomato

Posted on by Consumer Court
Name of Complainant tanvi sharma
Date of ComplaintDecember 23, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Yesterday (23-12-19) i hd made an order from zomato from King’s tandoori foods ludhiana (a special thali) worth rs 107 at 5:30pm. Name of the delivery boy was daman singh . He first picked calls but then after 1 hour switched the phone off and neither my order got delivered even after 2:30 hours and […]

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Ordered food through ZOMATO, Online bill and delivery bill differs

Posted on by Consumer Court
Name of Complainant Karthik
Date of ComplaintDecember 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The actual price of the product with delivery is 488 but the zomato website has charged an amount of 514. I have attached the details in picture. They are adding taxes to the taxes and other charges. They are cheating customers by making us pay more than what we have to pay. Everything in the […]

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Refund not provided by ZOMATO in my original payment mode

Posted on by Consumer Court
Name of Complainant Darshan Kotadia
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order a food item through zomato and yt had green mark meaning its veg but when i had opened it had egg. Now they are not giving me refund. Refund not provided by ZOMATO in my original payment mode was last modified: December 21st, 2019 by Consumer Court

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Zomato isn’t refunding the amount

Posted on by Consumer Court
Name of Complainant Akram
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I have ordered food from Zomato on 1st Dec’19. I wanted to order a different food and by mistake ordered the other one. I haven’t got any prompt that they will not refund the amount. I immediately contacted customer service team. They said they will initiate the refund and it will get credited within […]

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Order not delivered by Zomato but the whole amount was charged

Posted on by Consumer Court
Name of Complainant Meenu
Date of ComplaintDecember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 dosa and 2 idli from New Madras Cafe. Neeraj, Zomato person neither came home nor gave me a phone call but he cancelled the order after an hour as he was unable to deliver.He reported my phone was not reachable,I don’t understand why he has to call?Address and location is tagged.Just […]

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