zomato

No answer of call and food delivery by Zomato

Posted on by Consumer Court
Name of Complainant tanvi sharma
Date of ComplaintDecember 23, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Yesterday (23-12-19) i hd made an order from zomato from King’s tandoori foods ludhiana (a special thali) worth rs 107 at 5:30pm. Name of the delivery boy was daman singh . He first picked calls but then after 1 hour switched the phone off and neither my order got delivered even after 2:30 hours and […]

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Ordered food through ZOMATO, Online bill and delivery bill differs

Posted on by Consumer Court
Name of Complainant Karthik
Date of ComplaintDecember 23, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The actual price of the product with delivery is 488 but the zomato website has charged an amount of 514. I have attached the details in picture. They are adding taxes to the taxes and other charges. They are cheating customers by making us pay more than what we have to pay. Everything in the […]

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Refund not provided by ZOMATO in my original payment mode

Posted on by Consumer Court
Name of Complainant Darshan Kotadia
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order a food item through zomato and yt had green mark meaning its veg but when i had opened it had egg. Now they are not giving me refund. Refund not provided by ZOMATO in my original payment mode was last modified: December 21st, 2019 by Consumer Court

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Zomato isn’t refunding the amount

Posted on by Consumer Court
Name of Complainant Akram
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I have ordered food from Zomato on 1st Dec’19. I wanted to order a different food and by mistake ordered the other one. I haven’t got any prompt that they will not refund the amount. I immediately contacted customer service team. They said they will initiate the refund and it will get credited within […]

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Order not delivered by Zomato but the whole amount was charged

Posted on by Consumer Court
Name of Complainant Meenu
Date of ComplaintDecember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 dosa and 2 idli from New Madras Cafe. Neeraj, Zomato person neither came home nor gave me a phone call but he cancelled the order after an hour as he was unable to deliver.He reported my phone was not reachable,I don’t understand why he has to call?Address and location is tagged.Just […]

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Extremely poor sevice from Zomato

Posted on by Consumer Court
Name of Complainant Ayush vishal
Date of ComplaintDecember 18, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a box of sweet for one of my friend in bangalore . Shared the delivery boy number with my friend ,he called the number but every time it went unanswered. . And lastly they rejected the order telling we did not pick up the phone call. And now we are demanding for refund […]

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Not received refund from Zomato after 16 days

Posted on by Consumer Court
Name of Complainant Rupali
Date of ComplaintDecember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered sweets from zomato app on 1dec and paid rupees 387 online but the delivery person told me that I have to cancel my order becoz the product is not available he told me that I will receive refund but after 16 days of regular follow up I have not yet received the […]

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Item was not delivered by Zomato as mentioned

Posted on by Consumer Court
Name of Complainant Prajay
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello,      My order ID is 1941657092 . I have ordered the food by reading its description. And some item was missing in my order. I have attached the screenshot please check for the reference. The description says that’s it contains “Veg Sabzi+Panner Sabzi+Dal Fry+Jeera Rice+4 Chapati+Farshan+Papad+Salad+Pickle+Chass”  but there was Farshan in my Meal. And this is […]

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order cancelled by ZOMATO without reason with no refund

Posted on by Consumer Court
Name of Complainant sromona ghose
Date of ComplaintDecember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 25th November I ordered food from zomato with proper address mentioned, which is also reflecting on their order confirmation page. the restaurant was just 5 min away from the delivery area, but still it was making late. when i called the delivery man he was very reluctant and said he will be late. after […]

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Zomato Gold membership complaint

Posted on by Consumer Court
Name of Complainant Amol
Date of ComplaintDecember 8, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchase  an gold membership of rs 1700 . and then after some day I go to the restaurant dera Punjab in aurangabad city they not accept my membership after that I once again order online food and zomato cancel my order after lots of time what can  I do at late night he cancel […]

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