zomato

Zomato isn’t refunding the amount

Posted on by Consumer Court
Name of Complainant Akram
Date of ComplaintDecember 21, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I have ordered food from Zomato on 1st Dec’19. I wanted to order a different food and by mistake ordered the other one. I haven’t got any prompt that they will not refund the amount. I immediately contacted customer service team. They said they will initiate the refund and it will get credited within […]

Read More...

Order not delivered by Zomato but the whole amount was charged

Posted on by Consumer Court
Name of Complainant Meenu
Date of ComplaintDecember 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered 2 dosa and 2 idli from New Madras Cafe. Neeraj, Zomato person neither came home nor gave me a phone call but he cancelled the order after an hour as he was unable to deliver.He reported my phone was not reachable,I don’t understand why he has to call?Address and location is tagged.Just […]

Read More...

Extremely poor sevice from Zomato

Posted on by Consumer Court
Name of Complainant Ayush vishal
Date of ComplaintDecember 18, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered a box of sweet for one of my friend in bangalore . Shared the delivery boy number with my friend ,he called the number but every time it went unanswered. . And lastly they rejected the order telling we did not pick up the phone call. And now we are demanding for refund […]

Read More...

Not received refund from Zomato after 16 days

Posted on by Consumer Court
Name of Complainant Rupali
Date of ComplaintDecember 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered sweets from zomato app on 1dec and paid rupees 387 online but the delivery person told me that I have to cancel my order becoz the product is not available he told me that I will receive refund but after 16 days of regular follow up I have not yet received the […]

Read More...

Item was not delivered by Zomato as mentioned

Posted on by Consumer Court
Name of Complainant Prajay
Date of ComplaintDecember 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello,      My order ID is 1941657092 . I have ordered the food by reading its description. And some item was missing in my order. I have attached the screenshot please check for the reference. The description says that’s it contains “Veg Sabzi+Panner Sabzi+Dal Fry+Jeera Rice+4 Chapati+Farshan+Papad+Salad+Pickle+Chass”  but there was Farshan in my Meal. And this is […]

Read More...

order cancelled by ZOMATO without reason with no refund

Posted on by Consumer Court
Name of Complainant sromona ghose
Date of ComplaintDecember 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 25th November I ordered food from zomato with proper address mentioned, which is also reflecting on their order confirmation page. the restaurant was just 5 min away from the delivery area, but still it was making late. when i called the delivery man he was very reluctant and said he will be late. after […]

Read More...

Zomato Gold membership complaint

Posted on by Consumer Court
Name of Complainant Amol
Date of ComplaintDecember 8, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchase  an gold membership of rs 1700 . and then after some day I go to the restaurant dera Punjab in aurangabad city they not accept my membership after that I once again order online food and zomato cancel my order after lots of time what can  I do at late night he cancel […]

Read More...

I’ve been cheated and duped

Posted on by Consumer Court
Name of Complainant Bidwan Chakma
Date of ComplaintDecember 5, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I’ve order from Zomato on 21 Nov 2019 and one and they deducted amount around Rs. 200 and something but the restaurant canceled my order. I’ve been asking my refund since last 14 days and they just kept me saying there is a technical issue and your amount will be refunded within 4-5 working days […]

Read More...

Zomato doesn’t refund my money

Posted on by Consumer Court
Name of Complainant Wilson
Date of ComplaintDecember 4, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

I had order domino’s pizza via zomato portal but they fail to deliver my order when asked for refund they keep changing the plates and till date have not received my refund some one Pls help Zomato doesn’t refund my money was last modified: December 4th, 2019 by Consumer Court

Read More...

I didn’t received my food from zomato

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintDecember 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

delivery guy was in wrong location I told him to come the proper location.he didn’t came.more than 10 minutes I waited my food. last I got a call from zomato customer care,i informed them about this. after that I called delivery boy he said he already left from the location .he can’t again come to […]

Read More...