Order cancelled by Zomato without my consent and amount not refunded

Name of Complainant P. S. Rao
Date of ComplaintDecember 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by P. S. Rao:

We have ordered meals parcel from kalyani restaurant vide order no.1765049562 dt.26.12.19 with instructions to deliver to work place but location map is home address. I requested order boy to deliver to work place but he denied. Even though finally i requested them to delivery at location address. But without my concern the order was cancelled. Now refund is denied. It’s really cheating. Plz refund or arrange alternative

Image Uploaded by P. S. Rao:

Order cancelled by Zomato without my consent and amount not refunded

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