SWIGGY

Swiggy Money

Posted on by Consumer Court
Name of Complainant Vignesh
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hi Team, I am using Swiggy wallet since long, Suddenly they blocked my wallet however there is a money loaded in the wallet, But I can’t use it. When I reach customer care, They are saying that use another payment method, also they gave time for 5 hrs but it’s been more than 4 days […]

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I have cash. delivery partner do not have the change

Posted on by Consumer Court
Name of Complainant Manan Kadel
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cash Delivery partner do not have the change Now they are charging cancellation charges for the order which i did not haf I have cash. delivery partner do not have the change was last modified: May 22nd, 2023 by Consumer Court

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Swiggy fake delivery partner

Posted on by Consumer Court
Name of Complainant Manish Kumar
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I recently ordered from swiggy at night 0:46 and after some time i check delivery time is showing 7 min from approximately 10-15 min after call the delivery boy phone was switched off after a while i call resturant and ask them they told the delivery pick up the delivery and his phone us switched […]

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Stale food received through Swiggy

Posted on by Consumer Court
Name of Complainant Abhijit
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered Chicken sandwitch from Subway on Swiggy but I received the sandwitch with bread was smelling bad and it was stale not fresh and not in condition to eat. I had raised this issue with Swiggy but no response from them.Please help me to get my refund back. Order id 167342337525 Stale food […]

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Order cancel and amount not refunding

Posted on by Consumer Court
Name of Complainant Ifra Sayed
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food through swiggy it Was prepaid order. And in instruction I had mentioned to call my father’s number for delivery. But after 40 to 45 minutes I got a message saying that my order was canceled as delivery was failed and they are charging the whole amount as cancelation fee. I immediately […]

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Delivering order late and not responding

Posted on by Consumer Court
Name of Complainant Mohit Bhargava
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered food from Swiggy Instamart at 11:36 a.m. on May 20, 2023. They claim the items will be delivered in 10–15 minutes. They took 1.5 hours to deliver the order. No one from the team responded for around 30 minutes. They are so irresponsible that they didn’t realise that they were completely ignoring the […]

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Food not delivered and rude behaviour of delivery person

Posted on by Consumer Court
Name of Complainant Barkha
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food o17 may 2023.We were waiting for our order and suddenly got msg on swiggy app that food is delivered. On asking that delivery person, he started shouting and saying that he has already delivered the order and lied that he was waiting outside our house for 40 mins. He was lying as […]

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Food not delivered neither they are refunding the money as it was prepaid order

Posted on by Consumer Court
Name of Complainant Amit Maharwar
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have not received my order yet and infact the last order was not received. below are order reference number:- 1.ORDER #167153156453 2.ORDER #166911214648 I have written couple of emails but they are not ready to refund the money or ready to give any update. Food not delivered neither they are refunding the money as […]

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Regarding cancellation fee query

Posted on by Consumer Court
Name of Complainant simranpreet kaur
Date of ComplaintMay 14, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On may 13th, I placed an order on swiggy application my order id #167028895680. I wanted to cancel the order because it was taking a long time to get delivered. I was trying to cancel it for so long but was unable to do so. I don’t know that was the phone’s fault or Swiggy’s […]

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Swiggy scam regarding cancellation

Posted on by Consumer Court
Name of Complainant Rithick
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They just give one minute to cancel and what they do is they don’t give cancel button searching for that the entire one minute is gone and in 2nd minute if we say them they say like we will charge 100% cost of the food which is very bad and they are treating customer like […]

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