SWIGGY

Weigh of the product is not as visible on the screen while ordering

Posted on by Consumer Court
Name of Complainant Mahak Goel
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered fruits and a pcked item from swiggy instamart on 31 may 2023 in the morning. Watermelon was one of the ordered itmes. While ordering the description of watermelon says that it weighs approximately 1.5-2.7 kg however upon receiving the order I receined a small ball size water melon hardly weighing 223gms. I immediately […]

Read More...

Swiggy instamart giving rotten and vegatebles with worms

Posted on by Consumer Court
Name of Complainant Sakshi bhatt
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered some vegetables from instamart and the vegetables were rotten and there were worms in them what if someone eat them and gets sick Swiggy instamart giving rotten and vegatebles with worms was last modified: May 31st, 2023 by Consumer Court

Read More...

No refund provided

Posted on by Consumer Court
Name of Complainant Anisha Talpade
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on Swiggy Instamart on 25th May at 2 pm for groceries and paid Rs.316 via Google Pay (screenshot attached). After a while when I went to check the order, it did not show up on my order history at which point I contacted customer service via chat. At this point, an […]

Read More...

The pathetic customer support for refund

Posted on by Consumer Court
Name of Complainant Mohammed Raziuddin
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Swiggy, a well reputed brand is now using cheap tactics to save money, they are looting people …..Recently I ordered some items and I got something missing in my order It was a chicken burger worth 129 rs I called the restaurant I called the support team I also emailed to them but they didn’t […]

Read More...

Food Item Package was spilt all over wasted food got wasted throw in dustbin shameful

Posted on by Consumer Court
Name of Complainant Anyesha Kundu
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Food package was spilt and food was all over the package amd food is too spicey….Everything got wasted refund my money disgusting behavior swiggy moreover customer service doesn’t care Food Item Package was spilt all over wasted food got wasted throw in dustbin shameful was last modified: May 29th, 2023 by Consumer Court

Read More...

The Swiggy Web Portal Detected Wrong Location and Deducted my money

Posted on by Consumer Court
Name of Complainant Deepa Mourya
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Order Belgian waffle from swiggy and address placed is detected from my current location ,however they detected wrong location and cancelled my order with all money deduction So i want my money to be refunded back as this was the issue of web portal not detected y current location The Swiggy Web Portal […]

Read More...

Food Spillage

Posted on by Consumer Court
Name of Complainant Shanker Menon
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had ordered from swiggy and upon delivery the box containing hot chicken Tikka masala was broken and spilled all over. When I complained to swiggy via their chat bot.. They only offered initially 1/3rd of the amount for the item as a refund. When I refused, their next offer was 2/3rds of the item. […]

Read More...

Swiggy cancelled order after making me wait for 1.5 hr

Posted on by Consumer Court
Name of Complainant Pavan
Date of ComplaintMay 26, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered food in swiggy on 25 may 2023 At 11:27 pm when i called them and ask about order they said it is being prepared and even assigned delivery person after 30 mins they called and said order can’t be process because it is not available while in call with executive. They informed me […]

Read More...